Apple ID entered cannot be found error?

Discussion in 'iPad Tips, Help and Troubleshooting' started by BobbieM629, Apr 2, 2011.

  1. BobbieM629 macrumors regular

    Joined:
    Mar 25, 2011
    Location:
    Midwest
    #1
  2. mofei1 macrumors regular

    Joined:
    Jul 13, 2008
    #2
    I had this problem yesterday. Click on sign out then enter your apple I'd and password again
     
  3. BobbieM629 thread starter macrumors regular

    Joined:
    Mar 25, 2011
    Location:
    Midwest
    #3
    Ah! Perfect! This worked! I dont know why I didn't think of it! Thank you!
     
  4. Zitro macrumors member

    Joined:
    Mar 12, 2011
    #4
    Funny had this same issue yesterday morning called apple and the tech was apparently talking to iTunes support over instant message and they kept telling him that I wasn't putting in my password correctly. The guy's supervisor ended up replicating what i was doing and it didnt work for him as well and still the iTunes support person said it was me somehow which was funny cause the tech on the phone just kept apologizing since he knew it wasn't me.
    Finally after about an hour they said just what was mentioned here to log out and log back in. That was it. So simple.
     
  5. BobbieM629 thread starter macrumors regular

    Joined:
    Mar 25, 2011
    Location:
    Midwest
    #5
    Yeah, when I emailed Apple support all they said was reset the password, which wasn't working! So thankful for this forum!
     

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