Apple ID has been "locked for security reasons"

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by bigpoppamac31, May 8, 2017.

  1. bigpoppamac31 macrumors 68000

    Joined:
    Aug 16, 2007
    Location:
    Canada
    #1
    So I got the following email which states that my Apple ID has been locked for "security reasons". I've gotten sketchy emails before claiming to be from Apple and was told here just to delete and ignore them. Has anyone else gotten emails like this?

    Screen Shot 2017-05-08 at 6.47.35 AM.png
     
  2. adnbek macrumors 65816

    adnbek

    Joined:
    Oct 22, 2011
    Location:
    Montreal, Quebec
    #2
    Almost every day. The way I confirm they're sketchy is first they don't address you by name, and two if you push and hold the "Validate" link the web address has nothing to do with Apple.

    Just ignore and delete.

    I admit they do look less and less fake than they used to.
     
  3. daflake macrumors 6502a

    daflake

    Joined:
    Apr 8, 2008
    #3
    Most likely a scam. If you are unsure, you can either go diretly to icloud (don't use that link) or call Apple. I would not, however, click that link.
     
  4. bigpoppamac31 thread starter macrumors 68000

    Joined:
    Aug 16, 2007
    Location:
    Canada
    #4
    You mean the "Validate my Apple ID" link? If I hover over it I get a downward arrow button to the right of it. Clicking that shows me an Apple page. Not sure if it's a real Apple page or not.

    Thing is I'm getting this email in my Yahoo inbox.
     
  5. OriginalAppleGuy macrumors 6502a

    OriginalAppleGuy

    Joined:
    Sep 25, 2016
    Location:
    Virginia
    #5
    If you are questioning the validity of that particular email, try to access your icloud account normally. Not locked, then send that email to apple so they can act appropriately.
     
  6. bigpoppamac31 thread starter macrumors 68000

    Joined:
    Aug 16, 2007
    Location:
    Canada
    #6
    I can sign into my iTunes account but that has my Yahoo email as the primary address. Same with the MAS. That's the email account I got the Apple ID warning.

    Also signing into my iTunes account always brings up a Genius results warning. I don't use any iCloud services besides email. I did previously have iTunes Match.

    Screen Shot 2017-05-08 at 7.44.22 AM.png
     
  7. iGeek2014 macrumors 68000

    Joined:
    Jun 29, 2014
    Location:
    === Nowheresville ===
    #7
    "This is a security measure protect your iCloud Account from abuse."

    Not addressed you by name, an urgency to 'act now'... yeah, it's a scam.

    I've also had them sent to email accounts I've never associated with iTunes.
     
  8. tarsins macrumors 6502

    tarsins

    Joined:
    Sep 15, 2009
    Location:
    Wales
    #8
    Also the terrible grammar and spelling mistakes just shout "NOT APPLE".
     
  9. T'hain Esh Kelch macrumors 601

    T'hain Esh Kelch

    Joined:
    Aug 5, 2001
    Location:
    Denmark
    #9
    Right-click the "Validate my Apple-ID" link and paste it here please.
     
  10. Mildredop macrumors 68020

    Joined:
    Oct 14, 2013
    #10
    Why are you even questioning the validity of this email?

    "This is a security measure protect your iCloud account"
    "You won't be able to acces"
    "within a 24 hours"
    "How do I validate my account and unsuspended my Apple ID"
    "Login In using your Apple ID"

    Even opening that email just tells the servers your email address is active, clicking on the link just confirms that you're gullible. You'd better get good at spotting phishing emails because you're going to get a lot more of them.
     
  11. T'hain Esh Kelch macrumors 601

    T'hain Esh Kelch

    Joined:
    Aug 5, 2001
    Location:
    Denmark
    #11
    Lets not get carried away here. Unless the spammers have hacked his server, they'll have no clue that the email is actively being used.
     
  12. Mildredop macrumors 68020

    Joined:
    Oct 14, 2013
    #12
    Looks to me the Apple logo is an image. Opening the email would download that image and show it as active.
     
  13. Tech198 macrumors G4

    Joined:
    Mar 21, 2011
    Location:
    Australia, Perth
    #13
    You'll know if its real or not, if u can't access after 24 hours .. Then u know its real :)

    That's what i'd do.
     
  14. zorinlynx macrumors 601

    zorinlynx

    Joined:
    May 31, 2007
    Location:
    Florida, USA
    #14
    Aside from the grammatical mistakes, Apple wouldn't threaten action if you don't comply within a certain time.

    Roundfile that E-mail and move on with your life. :)
     
  15. Julien, May 11, 2017
    Last edited: May 11, 2017

    Julien macrumors G4

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #15
    Not true since the image loading would tell the sender that the recipient opened the email. You should NEVER open SPAM emails that contain images. His/her email address will now likely be sold as an active email account to other spammers. So opening one SPAM email probably means you will get a couple of dozen more.

    EDIT: After posting I see Mildredop already said this. Guess I should have keep reading.:eek:
     
  16. bigpoppamac31 thread starter macrumors 68000

    Joined:
    Aug 16, 2007
    Location:
    Canada
    #16
    I have since deleted the email. But if the email appears to be from say Apple how would I know it's fake unless I open it? If it goes to the Junk folder then the text is beige in the email list. But if it goes to my inbox then the text is black like normal.
     
  17. Julien, May 12, 2017
    Last edited: May 13, 2017

    Julien macrumors G4

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #17
    • All Apple emails from Apple will be listed as from Apple or xxx@apple.com (NOT from @icloud or @gmail or any other domain)
    • After reading the title (without opening) you should have went to iCloud or iTunes and checked to verify that it was bogus
    • Smell test. If it smells like fish then don't open it. If real you would know it (no iCloud access) and Apple would send a follow up
     
  18. Primejimbo macrumors 68040

    Joined:
    Aug 10, 2008
    Location:
    Around
    #18
    Scam. Apple wouldn't use an @icloud email address.
    Also, ditch yahoo. All the issues they had over the last 2 years, I would never use them again.
     

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