Apple ID is stolen

Discussion in 'iPhone Tips, Help and Troubleshooting' started by a1025z, Jun 5, 2016.

  1. a1025z macrumors newbie

    Joined:
    Jun 5, 2016
    Location:
    China
    #1
    My apple ID is stolen and the thief changed my password, security questions and all my personal information in account. Then he set my iphone in stolen mode to wipe all data.

    Due to my iphone has enabled "Find my iPhone" feature, now i can not log into my iphone at all. And i can not recover my password as all my information has been modified.

    I tried to contact apple service but they replied me "you case is in processing, please wait" for almost 2 months.

    Any tech master can have some suggestion to resolve this technically ? Appreciate. I'm using one old cellphone for 2 months...
     
  2. bandofbrothers macrumors 601

    bandofbrothers

    Joined:
    Oct 14, 2007
    Location:
    Uk
    #2
    Only you with Apple can resolve this.

    This is why such security features are in place on an iPhone. To protect the iPhone and it's contents and to stop anyone circumventing these.
     
  3. chscag macrumors 68000

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #3
    I don't understand why a "thief" would do that? A thief would be after your iPhone, not go after you with that kind of malicious attack. I hope you were wise enough to cancel all your credit cards. It sounds like that person has a grudge against you. And like the previous post indicated, you can only resolve that with Apple. Your original purchase receipt would help.
     

Share This Page