Apple ID locked
- Thread starter tl01
- Start date
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How about signing out of everything linked to your Apple Account and sign back in? Best to change your password etc first over at the official website https://appleid.apple.com/#!&page=signin
sven691103
macrumors newbie
It's either your password then your account is locked or the other reason would be you have a payment which has to be made still and that's why your account was locked. In this case you have to call Apple and the guys from the iTunes Store have to verify you and unlock it.
Newtons Apple
Suspended
Can you access your account or not?
I called Apple and it was clearly locked. I changed my password which is already impossible to guess...made it even harder...and went to two factor authentication. Hopefully everything will stay safe. All I can figure is that someone is trying to gain access to my account via brute force? But really, who has interest in my account? It's not that exciting.
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No payment issues. I can't figure out why it keeps getting locked.
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No payment issues. I can't figure out why it keeps getting locked.
StonewallBrown
macrumors regular
If you have any app/movie/music, purchased with a different ID, that can happen.
Otherwise, the OP could contact iTunes support if it's a technical issue or like you said, if it's a payment rendering owed, then they won't unlock until something is cleared.
I don't have any apps or other content I didn't purchase with my Apple ID.
StonewallBrown
macrumors regular
Then the only other thing I can think of, is you need to update your payment info.
It isn't the update your payment method issue. That is updated. I have to go through my security questions etc on the Apple site in order to unlock it.