Not me, girlfriend. She has an iPhone 6 and wants to completely erase her phone and set it up as new. For some reason, and it is the only place on the entire phone, it is saying her appleID is an old one that she no longer has access to. Her iCloud, apple store, and everywhere else is her correct, current appleID. I did make a genius appointment, but what can they do? Would they just give her a new phone? She can obviously prove ownership.