Apple ID verification email

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by TRClark911, Mar 1, 2017.

  1. TRClark911 macrumors newbie

    Joined:
    Feb 28, 2017
    Location:
    Renton, WA
    #1
    I changed my email address. I'm trying to change it with Apple. I go to the Apple ID website and enter my new address and I get a message "A verification email has been sent to XXXXX@gmail.com."

    Email never shows up. I've been doing this all day... multiple times with the same address, I've tried a different address and even tried my work email.

    The verification email from Apple hasn't shown up on any of them. There's nothing in spam folders either.

    I didn't think something this simple would be this frustrating. A google search reveals this is a problem for others as well.

    Suggestions? Can I call someone and get this done over the phone?
     
  2. casperes1996 macrumors 65816

    casperes1996

    Joined:
    Jan 26, 2014
    Location:
    Horsens, Denmark
    #2
    I believe you can. Call Apple Support.

    Here's a list of phone numbers
    https://support.apple.com/en-us/HT201232
     
  3. JVo macrumors newbie

    Joined:
    Nov 27, 2012
    #3
    I was having same problem tonight. Apple support acknowledged it's a problem and said to try again in 24 hours. Blah.
     
  4. casperes1996 macrumors 65816

    casperes1996

    Joined:
    Jan 26, 2014
    Location:
    Horsens, Denmark
    #4
    That's helpful... I'd say call them again and if they say the same thing, just lie and say you've already done it four days in a row (I didn't just recommend you lying. Do not accuse me of such things!)
     
  5. TRClark911 thread starter macrumors newbie

    Joined:
    Feb 28, 2017
    Location:
    Renton, WA
    #5
    I tried again about 4 hours ago... nothing.

    I just tried again... and got the verification email and got my ID updated.

    Weird... but this common problem seems to be resolved for now. Thanks for the responses everyone!
     
  6. casperes1996 macrumors 65816

    casperes1996

    Joined:
    Jan 26, 2014
    Location:
    Horsens, Denmark
    #6
    I'm glad that at the very least it worked out in the end
     

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