Apple installed Leopard for free?

Discussion in 'Apple, Inc and Tech Industry' started by mumurphya, Jun 8, 2008.

  1. mumurphya macrumors newbie

    mumurphya

    Joined:
    May 19, 2008
    Location:
    West Virginia
    #1
    My MacBook's (mid 2007) hard drive failed not to long ago (~3 months), so I sent it in for repair since it was still under apple care. I had Tiger installed on the hard drive that they replaced. When I received it back in the mail it had a fresh install of leopard on it. There was no charge to the credit card or anything. I found it a bit odd that :apple: would have installed a 130$ operating system on my computer for free. Do you think this is normal? :confused:
     
  2. JML42691 macrumors 68020

    JML42691

    Joined:
    Oct 24, 2007
    #2
    Wow, you got lucky on this one, I'm assuming that the store you brought it to only had blank drives, and didn't have any Tiger installations on them, and rather lose customer satisfaction by taking too long repairing it by attempting to find a Tiger copy, they probably figured that they would boost customer satisfaction by updating the OS for free, Congrats!
     
  3. Watabou macrumors 68040

    Watabou

    Joined:
    Feb 10, 2008
    Location:
    United States
    #3
    haha. But what if the customer refused to upgrade to Leopard and liked Tiger before the hard drive got replaced? :p
     
  4. JML42691 macrumors 68020

    JML42691

    Joined:
    Oct 24, 2007
    #4
    That would have made an awkward Customer Service call, haha
     
  5. iTim314 macrumors 6502

    Joined:
    Jun 5, 2005
    Location:
    U.S.
    #5
    I say, Congrats on the free upgrade and do NOT call Apple about it. lol
     
  6. BlakTornado Guest

    BlakTornado

    Joined:
    Apr 24, 2007
    Location:
    Washington, OH
    #6
    Heh you learn something new everyday...

    *pours water over iMac*

    Woops. Might need a new hard drive... ;)
     
  7. mumurphya thread starter macrumors newbie

    mumurphya

    Joined:
    May 19, 2008
    Location:
    West Virginia
    #7
    I did like Tiger but leopard is fine ;)

    Too bad Apple doesn't cover liquid damage....
     
  8. sycho macrumors 6502a

    sycho

    Joined:
    Oct 7, 2006
    #8
    I think most times that Apple has a repair in a similar situation that they would upgrade the machine to the newest OS. My MacBook Pro was going to be upgraded to Leopard before Apple decided to replace it. :)
     

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