Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Apple Investigating Battery Incident at Amsterdam Store, No Customers or Employees Required Medical Attention

MacRumors

MacRumors

macrumors bot
Original poster
Apr 12, 2001
69,070
40,110


Yesterday afternoon, first responders were called to an Apple Store in Amsterdam, reportedly due to a leaking iPad battery on the premise. Apple has since confirmed that it is investigating the incident, but ensures that the store has been declared safe, and that there were no injuries of any kind reported.

MacRumors received the following statement from an Apple spokesperson:
We're currently investigating the incident that took place at Apple Amsterdam on Sunday. Our staff were able to evacuate customers quickly and safely and the store re-opened shortly afterwards.
Click to expand...
Apple says no customers were impacted, nor did any employees end up requiring any medical attention. The local fire department and medical professionals were alerted as a precautionary measure only. Apple says the fire department declared the store and damaged device, safe, shortly afterwards.

At 2:20 p.m. local time on Sunday, the Amsterdam fire department had tweeted that crews were on the scene. The tweet confirmed there was "no smoke" at the store, but three people with possible respiratory issues.

A spokesperson for the fire department cited a "leaking battery pack" as the probable cause of the incident, which reportedly caused panic among customers more than anything. It was an unfortunate situation, for sure, but headlines claiming an iPad battery exploded or burst into smoke and flames are inaccurate.

Our understanding, based on an anonymous but corroborated tip, is that a damaged iPad was sitting on a shelf in a back room, in a queue of devices to be repaired by Genius Bar technicians. At some point, employees noticed that the iPad's battery was leaking, and took the same precautionary measures as any thermal event.

The fire department reportedly aired out the store by around 3:00 p.m. local time, after which time it re-opened for business as usual.

Article Link: Apple Investigating Battery Incident at Amsterdam Store, No Customers or Employees Required Medical Attention
 
Article Link
https://www.macrumors.com/2018/08/20/apple-investigating-amsterdam-battery-incident/
Last edited:
The poor iPad must have been watching all those Samsung ads showing how superior Samsung products are and concluded that the only thing it could possibly do to live up to Samsung’s high standards, was to mimic the Note 7 self destruct feature. Poor thing.
 
Anyone would automatically pair this to Samsung, but separate incidences..

Still ,it happens. QA testing gone down... Think there is a decrease for sure. There's defiantly more problems across the board.
 
Just wow. Talk about the litigious-ation and wussification of the world... Back in the day, if we found a leaking battery, we'd remove it and toss it in the trash can (which used to be metal and non-flammable). Look at how far we've come! (not)
 
  • Like
Reactions: Ragnar51, Objectivist and vpro
Wow, first no small iPhones, then no Mac mini, and now leakin iPads... Apple is really going downhill fast.

Steve would have never allowed this.
 
  • Like
Reactions: Greymacuser
Our understanding, based on an anonymous but corroborated tip, is that a damaged iPad was sitting on a shelf in a back room, in a queue of devices to be repaired by Genius Bar technicians. At some point, employees noticed that the iPad's battery was leaking, and took the same precautionary measures as any thermal event.

Will be interesting to find out what the iPad was in for repair for. For example, I wonder if it was dropped and that's what lead to the battery leaking. Or if a battery issue was the original problem and the leaking part of that.
 
  • Like
Reactions: hobspain
I bet ol' Tim Kook will brag that 'iAcid Attack' is a new Apple feature and tack $50.00 more onto the devices price tag.

First defective MacBooks, bent phones, over heating desktops and now iToys that melt your skin.
Such innovation. *sarc*
 
mytdave said:
Just wow. Talk about the litigious-ation and wussification of the world... Back in the day, if we found a leaking battery, we'd remove it and toss it in the trash can (which used to be metal and non-flammable). Look at how far we've come! (not)
Click to expand...

Yeah back then we were also removing asbestos without face masks....
 
  • Like
Reactions: ILikeAllOS and tallii4
There is very little free liquid contained in lithium battery cells, no more than a few drops. it is likely the liquid came from an external source. However all safety issues needs to be taken very seriously and the store was following normal safety procedures.
 
Lithium batteries are inherently dangerous. Frankly I’m pretty impressed with how few incidents Apple has had.
 
Seems like the SameSong PR Department has already distorted a leaky battery in a damaged iPad on a shelf in a back room into an explosion with injuries. Who else would be so hard up for a story to get this so wrong?
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back