Apple Investigating Battery Incident at Amsterdam Store, No Customers or Employees Required Medical Attention

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Aug 20, 2018.

  1. MacRumors macrumors bot

    MacRumors

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    Yesterday afternoon, first responders were called to an Apple Store in Amsterdam, reportedly due to a leaking iPad battery on the premise. Apple has since confirmed that it is investigating the incident, but ensures that the store has been declared safe, and that there were no injuries of any kind reported.

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    Image Credit: AS Media

    MacRumors received the following statement from an Apple spokesperson:
    Apple says no customers were impacted, nor did any employees end up requiring any medical attention. The local fire department and medical professionals were alerted as a precautionary measure only. Apple says the fire department declared the store and damaged device, safe, shortly afterwards.

    At 2:20 p.m. local time on Sunday, the Amsterdam fire department had tweeted that crews were on the scene. The tweet confirmed there was "no smoke" at the store, but three people with possible respiratory issues.

    A spokesperson for the fire department cited a "leaking battery pack" as the probable cause of the incident, which reportedly caused panic among customers more than anything. It was an unfortunate situation, for sure, but headlines claiming an iPad battery exploded or burst into smoke and flames are inaccurate.

    Our understanding, based on an anonymous but corroborated tip, is that a damaged iPad was sitting on a shelf in a back room, in a queue of devices to be repaired by Genius Bar technicians. At some point, employees noticed that the iPad's battery was leaking, and took the same precautionary measures as any thermal event.

    The fire department reportedly aired out the store by around 3:00 p.m. local time, after which time it re-opened for business as usual.

    Article Link: Apple Investigating Battery Incident at Amsterdam Store, No Customers or Employees Required Medical Attention
     
  2. vegetassj4 macrumors regular

    vegetassj4

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    Now they are finally catching up with Samsung.....

    **ducks**

    ba da bing....I'll be here all week...
     
  3. Faelan macrumors regular

    Faelan

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    #3
    The poor iPad must have been watching all those Samsung ads showing how superior Samsung products are and concluded that the only thing it could possibly do to live up to Samsung’s high standards, was to mimic the Note 7 self destruct feature. Poor thing.
     
  4. Tech198 macrumors G5

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    #4
    Anyone would automatically pair this to Samsung, but separate incidences..

    Still ,it happens. QA testing gone down... Think there is a decrease for sure. There's defiantly more problems across the board.
     
  5. bluespark macrumors 65816

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    #5
    Um, did you read the article? It says the early reports of a fire or explosion were inaccurate; it was simply a battery leak on an iPad in for repair.
     
  6. mytdave macrumors 6502a

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    #6
    Just wow. Talk about the litigious-ation and wussification of the world... Back in the day, if we found a leaking battery, we'd remove it and toss it in the trash can (which used to be metal and non-flammable). Look at how far we've come! (not)
     
  7. Pearple macrumors newbie

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    #7
    Wow, first no small iPhones, then no Mac mini, and now leakin iPads... Apple is really going downhill fast.

    Steve would have never allowed this.
     
  8. BootsWalking macrumors 6502a

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    Our understanding, based on an anonymous but corroborated tip, is that a damaged iPad was sitting on a shelf in a back room, in a queue of devices to be repaired by Genius Bar technicians. At some point, employees noticed that the iPad's battery was leaking, and took the same precautionary measures as any thermal event.

    Will be interesting to find out what the iPad was in for repair for. For example, I wonder if it was dropped and that's what lead to the battery leaking. Or if a battery issue was the original problem and the leaking part of that.
     
  9. chagla macrumors 6502a

    chagla

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  10. McTool macrumors regular

    McTool

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    #10
  11. vegetassj4 macrumors regular

    vegetassj4

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  12. citysnaps macrumors 68040

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    How has QA testing “gone down,” especially with respect to this incident. Be specific.
     
  13. Morgenland macrumors 6502

    Morgenland

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  14. FlyingDutchMan_27 macrumors newbie

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    #14
  15. Greymacuser macrumors regular

    Greymacuser

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    #15
    I bet ol' Tim Kook will brag that 'iAcid Attack' is a new Apple feature and tack $50.00 more onto the devices price tag.

    First defective MacBooks, bent phones, over heating desktops and now iToys that melt your skin.
    Such innovation. *sarc*
     
  16. donlab macrumors 6502

    donlab

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    #16
    Is this thing on? Try the salmon.
     
  17. AppleHaterLover macrumors 6502

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    #17
    It was the hottest new iPad around.
     
  18. bluespark macrumors 65816

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    #18
  19. Wanted797 macrumors 6502

    Wanted797

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    #19
    Yeah back then we were also removing asbestos without face masks....
     
  20. Funsize93 macrumors member

    Funsize93

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    #20
    There is very little free liquid contained in lithium battery cells, no more than a few drops. it is likely the liquid came from an external source. However all safety issues needs to be taken very seriously and the store was following normal safety procedures.
     
  21. Howyalikdemapls macrumors 6502

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    #21
    Lithium batteries are inherently dangerous. Frankly I’m pretty impressed with how few incidents Apple has had.
     
  22. TomMcIn macrumors member

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    #22
    Seems like the SameSong PR Department has already distorted a leaky battery in a damaged iPad on a shelf in a back room into an explosion with injuries. Who else would be so hard up for a story to get this so wrong?
     
  23. oldoneeye macrumors member

    oldoneeye

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    #23
    "Thermal event" ..... mmmmm .... what does that mean ?
     
  24. thepixelpusher macrumors 6502

    thepixelpusher

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    #24
    Yup, what a bunch of wussy's!!!!
     
  25. mingravity macrumors member

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