Apple Investigating Battery Incident at Amsterdam Store, No Customers or Employees Required Medical Attention

MacRumors

macrumors bot
Original poster
Apr 12, 2001
7,458
8,522



Yesterday afternoon, first responders were called to an Apple Store in Amsterdam, reportedly due to a leaking iPad battery on the premise. Apple has since confirmed that it is investigating the incident, but ensures that the store has been declared safe, and that there were no injuries of any kind reported.

Image Credit: AS Media

MacRumors received the following statement from an Apple spokesperson:
We're currently investigating the incident that took place at Apple Amsterdam on Sunday. Our staff were able to evacuate customers quickly and safely and the store re-opened shortly afterwards.
Apple says no customers were impacted, nor did any employees end up requiring any medical attention. The local fire department and medical professionals were alerted as a precautionary measure only. Apple says the fire department declared the store and damaged device, safe, shortly afterwards.

At 2:20 p.m. local time on Sunday, the Amsterdam fire department had tweeted that crews were on the scene. The tweet confirmed there was "no smoke" at the store, but three people with possible respiratory issues.

A spokesperson for the fire department cited a "leaking battery pack" as the probable cause of the incident, which reportedly caused panic among customers more than anything. It was an unfortunate situation, for sure, but headlines claiming an iPad battery exploded or burst into smoke and flames are inaccurate.

Our understanding, based on an anonymous but corroborated tip, is that a damaged iPad was sitting on a shelf in a back room, in a queue of devices to be repaired by Genius Bar technicians. At some point, employees noticed that the iPad's battery was leaking, and took the same precautionary measures as any thermal event.

The fire department reportedly aired out the store by around 3:00 p.m. local time, after which time it re-opened for business as usual.

Article Link: Apple Investigating Battery Incident at Amsterdam Store, No Customers or Employees Required Medical Attention
 

Faelan

macrumors regular
Sep 12, 2014
224
253
The poor iPad must have been watching all those Samsung ads showing how superior Samsung products are and concluded that the only thing it could possibly do to live up to Samsung’s high standards, was to mimic the Note 7 self destruct feature. Poor thing.
 

Tech198

macrumors G5
Mar 21, 2011
13,976
1,643
Australia, Perth
Anyone would automatically pair this to Samsung, but separate incidences..

Still ,it happens. QA testing gone down... Think there is a decrease for sure. There's defiantly more problems across the board.
 

mytdave

macrumors 6502a
Oct 29, 2002
582
703
Just wow. Talk about the litigious-ation and wussification of the world... Back in the day, if we found a leaking battery, we'd remove it and toss it in the trash can (which used to be metal and non-flammable). Look at how far we've come! (not)
 

Pearple

macrumors member
Dec 28, 2017
80
206
Wow, first no small iPhones, then no Mac mini, and now leakin iPads... Apple is really going downhill fast.

Steve would have never allowed this.
 
  • Like
Reactions: Greymacuser

BootsWalking

macrumors 65816
Feb 1, 2014
1,230
6,930
Our understanding, based on an anonymous but corroborated tip, is that a damaged iPad was sitting on a shelf in a back room, in a queue of devices to be repaired by Genius Bar technicians. At some point, employees noticed that the iPad's battery was leaking, and took the same precautionary measures as any thermal event.

Will be interesting to find out what the iPad was in for repair for. For example, I wonder if it was dropped and that's what lead to the battery leaking. Or if a battery issue was the original problem and the leaking part of that.
 
  • Like
Reactions: hobspain

chagla

macrumors 6502a
Mar 21, 2008
793
1,007

Greymacuser

macrumors 6502
Jul 31, 2012
426
854
I bet ol' Tim Kook will brag that 'iAcid Attack' is a new Apple feature and tack $50.00 more onto the devices price tag.

First defective MacBooks, bent phones, over heating desktops and now iToys that melt your skin.
Such innovation. *sarc*
 

bluespark

macrumors 68000
Jul 11, 2009
1,851
1,993
Chicago

Funsize93

macrumors regular
May 23, 2018
111
63
Australia
There is very little free liquid contained in lithium battery cells, no more than a few drops. it is likely the liquid came from an external source. However all safety issues needs to be taken very seriously and the store was following normal safety procedures.
 

TomMcIn

macrumors member
Oct 22, 2008
83
56
Canada
Seems like the SameSong PR Department has already distorted a leaky battery in a damaged iPad on a shelf in a back room into an explosion with injuries. Who else would be so hard up for a story to get this so wrong?
 

mingravity

macrumors regular
Sep 5, 2013
118
52