Apple iPhone Upgrade Program not available for preorders

Discussion in 'iPhone' started by theWozinator, Sep 12, 2015.

  1. theWozinator macrumors newbie

    Joined:
    Sep 9, 2014
    #1
    I was a bit disappointed to see that there wasn't an option for the iPhone Upgrade Program when preordering a 6S last night. :/ I contacted support this morning and it is only something offered in store. Anyone else run into this issue?

    Here's my plan on getting this reconciled: I’m thinking I might be able to talk them into an "exchange" sometime after 9/25 (but within the 14 day return period). Due to limited stock in stores, I would just keep my device that I preordered. On their end, they're "returning" the device, refunding me the unlocked full price (which is what I preordered), and then reselling it with the upgrade program.

    It would be kind of ridiculous if this isn't something that can be done in store. I’d be paying them a lot more money by getting AppleCare+ (which I didn't get with the preorder), committing to Apple for at least the next 2 years, etc. etc.

    Thoughts?
     
  2. edlex macrumors 68000

    edlex

    Joined:
    Apr 14, 2010
    Location:
    Miami, FL
    #2
    I pre ordered the 6s+ Upgrade Program at 9:12am this morning and got it reserved for 9/25 @ 1pm. Much better than waking up in the middle of the night ;)
     
  3. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #3
    I think the iPhone Upgrade Program currently can be done only in stores. However, you should be able to reserve your phone for pick up with no issues. And when you go to the store, you can then do the iPhone upgrade program.
     
  4. vrillusions macrumors regular

    vrillusions

    Joined:
    Jul 8, 2007
    Location:
    Cleveland, Ohio, US
    #4
    This is how it worked. It was admittedly confusing. I'm on t-mobile so after choosing the phone model and carrier the only option was to pay full price then and there OR there was a text link at the top that said if interested in buying in store to make a reservation. Doesn't say if you want to purchase using the upgrade program to make a reservation. Yet it says "$35/mo with yearly upgrade" or something along those lines, but no clear directions on how to actually purchase that.
     
  5. Cuniac macrumors 6502a

    Joined:
    Jan 23, 2013
    Location:
    Phoenix
    #5
    I preordered last night/ this morning at 12:06am using the iPhone Upgrade program. You had to go to that part of the Apple website to set a reservation for the program. then you get a confirmation email saying your iPhone has been reserved for the program please bring ect..... into the apple store on the 25th
     
  6. phpmaven macrumors 68040

    phpmaven

    Joined:
    Jun 12, 2009
    Location:
    San Clemente, CA USA
    #6
    I can just about guarantee that they won't do that. They would have to process a return on the phone and they won't let you buy the same phone back. I've tried that one before. Their system just won't allow for these kinds of deals. It's always possible that you talk a manager into doing this, but I highly doubt it.
     
  7. theWozinator thread starter macrumors newbie

    Joined:
    Sep 9, 2014
    #7
    Yeah, that's what I'm afraid of... some system limitation. Hopefully I can get someone to override it... just seems like a silly business decision to turn away someone willing to give more money.
     
  8. ics55 macrumors regular

    Joined:
    May 18, 2010
    #8
    Ive actually done this several times for different reasons. They will do it, but there is 1 danger in doing it. Once they put it back into inventory, someone else can grab it before you get to repurchase it. Its never happened to me, but they always warn me that it could happen.
     
  9. phpmaven macrumors 68040

    phpmaven

    Joined:
    Jun 12, 2009
    Location:
    San Clemente, CA USA
    #9
    Wow. Ok, I tried to do it once and they told me that it had to go back into stock and I wouldn't be able to buy it back. I admittedly didn't try that hard. I'll have to remember that.
     
  10. gdjsnyder macrumors 6502a

    gdjsnyder

    Joined:
    Apr 19, 2010
    Location:
    Swoyersville, PA
    #10
    I was able to do this last year. I purchased my 6 Plus online with contract but wanted to do edge with Verizon. I had opened and used the phone so when I went to Apple to do this they returned the iPhone as new, and someone in the back had to place the IMEI back into inventory. Took all of about 10 minutes and the iPhone never left my hand because it actually was open. Then they called Verizon, had my upgrade reset and repurchased the iPhone on the edge plan.
     

Share This Page