he's 1500 miles from the homepods and appleTVs, it's not so simple to just unplug them.
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HomeKit Apple is asking me to buy a plane ticket to fix their HomeKit architecture issue **Update: Emailed Cook, received phone call
- Thread starter WiiDSmoker
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I can fit in, in both camps here…
Yeah, it’s well known that Apple software, especially HomeKit stuff, have been buggy as crap over the past couple years. Since OS 13 (believe that was the one bricking OGs left and right), I’ve entered every update since with extreme caution and gave myself ample time to troubleshoot if the need arose.
On the other hand, I can’t just defend Apple on this by telling the OP he should’ve known better. Nowhere does Apple provide clear instruction on this that all kinds of power cycles and reboots and dancing your best dance to the devil will be required to update the architecture. This is a trillion dollar company we’re talking about here. Apple should’ve known better than to release such crappy software, yet again. These are people’s homes they’re messing with. I get the occasional bug here and there but these are critical failures. I’m sure I speak for most when I say we all got into Apple because, well, it’s not Android. We expect a higher standard and a certain level of stability and QC that goes along with the Apple Taxes we pay. Apple promised something else and just didn’t deliver, yet again.
I’m sorry, OP… I don’t have a solution for you. And I’m sorry you have to go through this. I feel your pain of a broken smart home. Live and learn.
PS- Don’t mean to get political here and many of you may disagree but I truly believe these are the results we’re seeing from a work from home policy. I was on a phone call with an Apple Support a few weeks ago trying to troubleshoot a couple issues I had with my M2 iPad Pro. I heard a baby crying in the background, lots of background chatter, sink running and the tech was obviously getting distracted on more than a few occasions, thusly distracting me. Very unprofessional and the call took longer than anticipated, wasting my time.
Yeah, it’s well known that Apple software, especially HomeKit stuff, have been buggy as crap over the past couple years. Since OS 13 (believe that was the one bricking OGs left and right), I’ve entered every update since with extreme caution and gave myself ample time to troubleshoot if the need arose.
On the other hand, I can’t just defend Apple on this by telling the OP he should’ve known better. Nowhere does Apple provide clear instruction on this that all kinds of power cycles and reboots and dancing your best dance to the devil will be required to update the architecture. This is a trillion dollar company we’re talking about here. Apple should’ve known better than to release such crappy software, yet again. These are people’s homes they’re messing with. I get the occasional bug here and there but these are critical failures. I’m sure I speak for most when I say we all got into Apple because, well, it’s not Android. We expect a higher standard and a certain level of stability and QC that goes along with the Apple Taxes we pay. Apple promised something else and just didn’t deliver, yet again.
I’m sorry, OP… I don’t have a solution for you. And I’m sorry you have to go through this. I feel your pain of a broken smart home. Live and learn.
PS- Don’t mean to get political here and many of you may disagree but I truly believe these are the results we’re seeing from a work from home policy. I was on a phone call with an Apple Support a few weeks ago trying to troubleshoot a couple issues I had with my M2 iPad Pro. I heard a baby crying in the background, lots of background chatter, sink running and the tech was obviously getting distracted on more than a few occasions, thusly distracting me. Very unprofessional and the call took longer than anticipated, wasting my time.
Yeah I was just confirming the Apple TV importance of when you add the HomePods again. They need to be off.
This worked for me for a bunch of other people. Give it a try!
I emailed Tim Cook. He forwarded it on and now on the phone with Apple with them calling me. They mentioned a fix is coming. Amazing customer service!! They’re calling me again in a few days to follow up with this new fix.
You said that your girlfriend lives in your house. Give her your Apple ID and password (You can change it later when everything is back up) As for the HomePods just unplug them after you’re logged out of YOUR ICLOUD ACCOUNT on all your device and before you reboot them. Reboot and plug them back in.
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He doesn’t want to share his iCloud password with the girlfriend, and truth be told neither would I.
Exactly this. Never give out your password.
Imagine having a girlfriend live in your spare home, yet be not willing to give her a credential that can easily be changed after the fact. Or being afraid of giving the credential to her at all.
I normally don’t play troll on forums but it’s sort of absurd someone who has over 100 Apple devices in a spare home iirc doesn’t have the wherewithal to accept another solution. Or wants to complain about a 1.5K plane ticket (you don’t have to fly first class btw, a quick Google offered a ticket for $393, plus fees I’m sure)
Getting a call directly from Tim Cook really is the icing on the cake.
Sorry about your predicament. Hopefully you’ll consider some android or other third party option for your third home’s electronic needs.
Imagine defending Apple for releasing a buggy update that broke someone’s HomeKit house and then telling said customer tough luck, you have to fly across seas to fix said bug.
I am still surprised that the really easy solution (NOT DEFENDING APPLE IN ANY WAY) that will 100% utterly and completely solve this SUPER IMPORTANT PROBLEM to you is not already done.
Just give your girlfriend you trust enough to LIVE IN YOUR SECOND HOUSE your password. Then fix the issue. then change it. NO PROBLEM. Hell, my wife has a list with all my passwords just in case something happens to me.
So, in essence, this super important problem must just not be that important.
And note that I did not defend Apple anywhere here. This is about you only.
You’re being ridiculous. You should be able to share your password with your significant other - what happens if you die? Do you expect nobody to have access to anything pictures, documents, etc?
Obviously the update should work and you shouldn’t have to yada yada but there is a solution here you’re just being too weirdly secretive to do it.
I was thinking that it was kinda ridiculous too, but then maybe the OP has something in their iCloud that they don't want GF to see, so I guess that's why they don't want to share the password. *shrug*
Okay sure. Let’s victim blame here. Anything to defend Daddy Apple
I mean, he has a point though, regardless of Apple's buggy garbage. You've got a pretty weird life-situation going on here 😅
It’s not ridiculous to want privacy and not share passwords.
HomeKit solution will most likely end up in with a home reset or you traveling, smoke.
HomeKit solution will most likely end up in with a home reset or you traveling, smoke.
Haha. Apple is a horrible company who uses privacy fearmongering to establish its market position relative to its price point, all while being built on the backs of cheap labor and kowtowing to selective interests. They’re a company, they are never going to have the consumer’s interest truly at heart. But yes, Daddy Apple.
If I didn’t know any better, I’d take it as a gay affront or innuendo a la Cook, but I know in the year 2022 someone would never do that. Besides. He’s not my type.
Truly do hope your software bug gets fixed. ****** software sucks and is an inevitability of the update-a-year hardware cycle.
I forgot to mention another option was to get the FBI agent on the other end of the front facing camera to go and reset everything. I’m absolutely positive they wouldn’t give out your password either.
If I didn’t know any better, I’d take it as a gay affront or innuendo a la Cook, but I know in the year 2022 someone would never do that. Besides. He’s not my type.
Truly do hope your software bug gets fixed. ****** software sucks and is an inevitability of the update-a-year hardware cycle.
I forgot to mention another option was to get the FBI agent on the other end of the front facing camera to go and reset everything. I’m absolutely positive they wouldn’t give out your password either.
I’m just jealous, I’m stuck switching my dad’s Apple Watch from his old iPhone to his new one.
I didn’t defend them at all. Sit and stew in your problem then.
Or giving someone suggestions to resolve an issue and all they do is give reasons for not trying them.
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