Apple is cancelling my orders!

Discussion in 'iPhone' started by robertdodaj, Nov 24, 2014.

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  1. robertdodaj macrumors newbie

    Joined:
    Nov 24, 2014
    #1
    Hi to everyone,



    I'm from Switzerland... and i use to order one iphone 3 weeks ago, they just cancelled my order without no reason..

    i though that there wasn't in stock or something like this, today i ordered 2 iphones with cases, they cancelled again with no reason!!!


    where is the problem? any idea?

    Can someone explain me APPLE order rules???



    Thanks!
     
  2. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #2
    Are you ordering from America? If so that's why it's cancelled. Why not call them to get the real reason?
     
  3. robertdodaj thread starter macrumors newbie

    Joined:
    Nov 24, 2014
    #3
    What do you mean are you ordering from America? i order direct from apple.ch online store...




    p.s : after you make any order in apple does they call to confirm or anything? coz i wasn't able to check my phone today with myself, and i saw some "unknown calls" in my phone..



    thanks
     
  4. Tobias Funke macrumors 6502a

    Tobias Funke

    Joined:
    Apr 3, 2012
    #4
    How would we know why apple canceled YOUR order?! :D :D
     
  5. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #5
    Call Apple and ask them.
     
  6. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #6
    Apple are the only ones who know why they cancelled it. It will be because of one of three things:

    1. Your payment was declined
    2. Your payment was believed to be fraudulent (different billing/shipping address?)
    3. Apple believes you are reselling.
     
  7. h0feer macrumors newbie

    Joined:
    Dec 23, 2013
    #7
    It's my first time that i used to order in apple official online store,


    that's why i asked , and i wanted to know about ordering procedures in apple, i see some peoples are getting mad with my question lol.
     
  8. KuchiKopi macrumors regular

    KuchiKopi

    Joined:
    Sep 26, 2014
    #8
    This usually happens if you were clearly doing so to resell the devices. Only buy devices that YOU need, not to resell. It's just rude to other customers.
     
  9. 617aircav Suspended

    Joined:
    Jul 2, 2012
    #9
    Op I think if Apple cancelled my orders I would be on the phone with them.
     
  10. nostresshere macrumors 68030

    Joined:
    Dec 30, 2010
    #10
    People are not really mad, just confused.

    Apple sells millions of phones. To sell them, they have to ACCEPT orders.

    You are doing something different, wrong, in error to cause your orders to cancel.

    How would anyone here know what you are doing?
     
  11. 617aircav Suspended

    Joined:
    Jul 2, 2012
  12. McDaddio macrumors 6502a

    Joined:
    Oct 6, 2014
    #12
    I called Apple to ask them to see if I can help, but they asked me for details which I was unable to supply.

    I did say your were from Switzerland. That didn't help.
     
  13. deeddawg macrumors 604

    Joined:
    Jun 14, 2010
    Location:
    US
    #13
    Well, since Apple won't sell him a phone how's he supposed to make a call? :D
     
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