Apple Issues Software Update Addressing System Hanging on 13-Inch MacBook Air

[MacRumors]

Apple today released Mac OS X v10.6.7 Supplemental Update for 13" MacBook Air (Late 2010), a small software update specifically targeting Apple's new 13-inch MacBook Air and issues with the system freezing while iTunes is in use.

This update addresses an issue that makes the system unresponsive when using iTunes.

It is recommended for all 13" MacBook Air (Late 2010) users running Mac OS X v10.6.7.

The update weighs in at 461 KB and specifically requires a Late 2010 13-inch MacBook Air running the latest Mac OS X 10.6.7 Build 10J869.

The system freezing issue has been reported by a significant number of users in Apple's discussion forums and in our own forums.

Article Link: Apple Issues Software Update Addressing System Hanging on 13-Inch MacBook Air

 

[adztaylor]

Great news for you MBA users!

 

[infiniteentropy]

Have a couple of people I know complaining about this exact issue... will be happy to have this fixed!

 

[Gemütlichkeit]

Apple needs to address the lack of SandyBridge CPU's in the MBA

 

[parapup]

Apple needs to address the lack of SandyBridge CPU's in the MBA

And Mac Mini. It's crazy that Apple still sells you Core 2.

 

[fkhan3]

Apple needs to address the lack of SandyBridge CPU's in the MBA

I'm hoping it will happen soon

 

[jamesryanbell]

The problem is rampant on 11" models too (according to a google search). Where's that update??

 

[skythefly13]

Finally

Phew. This has been driving me crazy. Haven't been listening to music for over a week because I always had to force-shutdown every time iTunes booted.

 

[coolfactor]

Can someone dissect this update and find out which file (can't be more than one) that has changed?

 

[KnightWRX]

Any news on the gaming performance ? I'm not updating mine to 10.6.7 just yet.

 

[2992]

I don't have this problem on my late 2010 13" MBA, but I have another problem: when listening radio with iTunes and internet disconnects, iTunes freezes. I know it's off topic, but it drives me crazy. Looks like iTunes is unable to re-buffer the stream...

 

[Mattie Num Nums]

Nice. I never had this issue with mine but its good to know I won't ever have to have this issue!

 

[tigres]

Nice. I never had this issue with mine but its good to know I won't ever have to have this issue!

+1, me neither. Wondering if I should even install.
not broke...

 

[xUKHCx]

Can someone dissect this update and find out which file (can't be more than one) that has changed?

Included in the update are:

/System/Library/Extensions/AppleUpstreamUserClient.kext (version 3.5.7, note on my 10.6.7 system version 3.5.4)
/System/Library/Extensions/AudioAUUC.kext (version 1.57, note on my 10.6.7 system version 1.54)

 

[vnowarita]

Glad they came out with fix. Just did the update.
I bought 13" MBA about 3 weeks ago and it has happened about 5 times since then. Very frustrating. I thought it was Jailbreak or other phone issues not MBA. I will keep you posted on results...

 

[chrono1081]

What hanging issue? This is the first I've heard of it. I've never experienced it myself.

 

[vnowarita]

What hanging issue? This is the first I've heard of it. I've never experienced it myself.

My whole laptop would like up after connecting my iPhone and iTunes would start to sync with phone. Only solution was hard reset.

 

[vnowarita]

What hanging issue? This is the first I've heard of it. I've never experienced it myself.

My whole laptop would lock up after connecting my iPhone and iTunes would start to sync with phone. Only solution was hard reset.

 

[damnyooneek]

ah so that explains what happened the other day.

 

[Bubba Satori]

It just works...eventually.

 

[hcho3]

Apple needs to address the lack of SandyBridge CPU's in the MBA

No. No thanks. Please get that intel HD graphic card away from my MBA. It sucks.

 

[cvaldes]

Apple needs to address the lack of SandyBridge CPU's in the MBA

Which they cannot do in the form of a software update.

Apple will release Sandy Bridge MacBook Airs when they feel it is time, not you. If you want to do something about it, get on the Apple Board of Directors and fire Steve Jobs.

Complaining here will get you nowhere.

 

[thatBoymathi]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3 like Mac OS X; da-dk) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8F190 Safari/6533.18.5)

Apple needs to address the lack of SandyBridge CPU's in the MBA

Which they cannot do in the form of a software update.

Apple will release Sandy Bridge MacBook Airs when they feel it is time, not you. If you want to do something about it, get on the Apple Board of Directors and fire Steve Jobs.

Haha. Not gonna happen. Good one though.

 

[chrono1081]

My whole laptop would lock up after connecting my iPhone and iTunes would start to sync with phone. Only solution was hard reset.

Ah ok. My phone syncs to my desktop which would explain why I never experienced it.

EDIT: That was the fastest update ever!

 

[cvaldes]

What hanging issue? This is the first I've heard of it. I've never experienced it myself.

The original post links to a support forum thread that discusses the issue. Not everyone who owns this system sees the problem.

Go ahead and install the update, but don't expect to see anything change.