Apple iUP UK - Take the same ID!

Discussion in 'iPhone' started by MrJM, Sep 22, 2017.

  1. MrJM macrumors 6502

    MrJM

    Joined:
    Jan 15, 2012
    #1
    Hello!

    I've just got home after upgrading on the iUP in the UK.

    Just thought I would share something I learnt today. When you do your upgrade you need to make sure that you use the same ID as when you enrolled. I had my driving licence with me when I went to the store and it kept saying my details could not be found. Apparently I used my passport to enrol and they needed that to do the upgrade! Luckily I managed to get hold of my passport and when they used that it worked fine!

    The store said its in the terms and conditions, Im checking them now!

    I haven't read this anywhere on any communication from Apple, all my emails say just take photo ID. In hindsight I should have just taken both, but there you go!

    Hopefully this will be useful to someone.

    Thanks
     
  2. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #2
    Thanks for sharing this. I just got on it this year.
     
  3. daleski75 macrumors 68000

    daleski75

    Joined:
    Dec 10, 2008
    Location:
    Northampton, UK
    #3
    Nice to know that just a pity they keep turning me down, will try next year and will make a mental note for what ID I used if i am ever successful!
     
  4. BigMcGuire Contributor

    BigMcGuire

    Joined:
    Jan 10, 2012
    Location:
    California
    #4
    I used Apple.com to do an early iUP upgrade. They asked my SSN twice along with home address. Took me 5 minutes. (The in store iUP signup in May 2016 took me 2 hours). lol.
     
  5. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #5
    I did it at the store and don’t think it took me more than 5 mins.
     

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4 September 22, 2017