ordered an imac g5 on 3 september from apple japan.
was told when i placed the order that it would ship within 2 weeks! even when queried, the girl taking the order never qualified this statement. it was either ignorance or an outright lie.
when i checked my order on the order status website it showed a shipping date of 6 october!
i last phoned apple japan on 5 october, gave my order number & was told that my imac may arrive this weekend if i was lucky, or by wednesday next week 'at the latest' (she said it may take until wednesday 'due to the holiday' - i think there's a national holiday this monday in japan).
foolishly i took her at her word again & got my hopes built up.
i checked the japan order status site again on the evening of 6 october & it is now showing a *dispatch* date of 19 october!
why can't apple japan be honest in their quoted delivery dates?
they could at least apologise for the delay.
moral: take nobody working for apple japan at their word.
i'm left wondering if i'd ordered via amazon.co.jp or mac mart japan or indeed any other apple retailer on 3 september whether i might have an imac by now.
was told when i placed the order that it would ship within 2 weeks! even when queried, the girl taking the order never qualified this statement. it was either ignorance or an outright lie.
when i checked my order on the order status website it showed a shipping date of 6 october!
i last phoned apple japan on 5 october, gave my order number & was told that my imac may arrive this weekend if i was lucky, or by wednesday next week 'at the latest' (she said it may take until wednesday 'due to the holiday' - i think there's a national holiday this monday in japan).
foolishly i took her at her word again & got my hopes built up.
i checked the japan order status site again on the evening of 6 october & it is now showing a *dispatch* date of 19 october!
why can't apple japan be honest in their quoted delivery dates?
they could at least apologise for the delay.
moral: take nobody working for apple japan at their word.
i'm left wondering if i'd ordered via amazon.co.jp or mac mart japan or indeed any other apple retailer on 3 september whether i might have an imac by now.
