Apple keyboard wear hurt my ipad!

Discussion in 'iPad Accessories' started by lsh, Oct 5, 2017.

  1. lsh macrumors 6502a

    Feb 6, 2012
    Cincinnati, OH
    I have an iPad 9.7 Pro and bought the keyboard pretty much day one. It's about 1.5 years old?
    Since IOS 11, I've gotten unsupported accessory messages.

    I took it off to look for dirt, and I see that the aluminum case of the iPad has warn aluminum spots along the edge of the iPad. And now I see that the keyboard spine is warn exposing metal.

    Anyone else with this problem?

    55FBDF29-973D-426C-BF58-7566706D1E1C.jpeg 2A859C63-B9D7-4659-A6BA-1ECF9158D120.jpeg
  2. Mobileadam macrumors regular

    Apr 22, 2015

    Yep started getting this with my iPad. Although I noticed it early and so spent time removing the imperfection in the keyboard with a bit of sand paper problem hasn’t got worse.
  3. lsh thread starter macrumors 6502a

    Feb 6, 2012
    Cincinnati, OH
    I took it to Apple store and they replaced my keyboard. Apparently the early ones had problems and there was a recall. Mine was just after the recall batch, but the lookup told them to replace the keyboard if I was having any problems.
  4. MacintoshDan macrumors 6502

    Sep 24, 2013
    Ive seen that happen to a iPad Air from a Smart Cover.
  5. mofunk macrumors 68020


    Aug 26, 2009
    On my iPads I've always put tape around any metal connectors. For example I have the Apple smart case and on the case hinges I put small pieces of scotch tape on them. No scratches or signs of wear. The magnetics connection will work with the tape.
  6. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    Yep, seen several threads about this. This has happened to others too.
  7. sracer macrumors G3


    Apr 9, 2010
    I don't see any wear at all on my 18+ month old 1st gen 12.9 Pro... and I use it every day and regularly swap ASK and smart cover.

    When using your iPad without the keyboard cover, do you fold the keyboard back behind the iPad so that the microfiber is facing back? It's possible that that kind of hyper-flexing could cause the metal in the spine of the ASK to wear through.

    When I have the ASK attached and want to use the iPad as a "tablet", I detach the ASK, flip it around and reattach it so that the silicon cover is facing back. That avoids that kind of extreme flexing.

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6 October 5, 2017