The connectors are standard. Unless you are taking about the new laptops where everything is soldered on, and that ssds look like ram chips.
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Apple Launches 27" iMac 3TB Hard Drive Replacement Program
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The connectors are standard. Unless you are taking about the new laptops where everything is soldered on, and that ssds look like ram chips.
It might still be under AppleCare . When I went in to have my screen replaced, the genius replaced the logic board , hd, gpu .
Seagate drives better than Western Digital drives really? I've been using exclusively Western Digital as external drives for as long as I can remember and not once have I had a failure. In fact, I have drives that are nearly 10 years old and still work!
When I bought my iMac it shipped with a Seagate drive and guess what, that Seagate drive failed after 3 years of use. I brought it in and Apple replaced it with a non-Seagate drive.
Thank you that was a great response.
My concern is if I replaced the drive myself and still have the original drive then I ought to be able to turn that faulty drive in as part of the program.
I'm more upset by the principle, it's great that they're doing this but those whose drive had already failed either took it to Apple, took it upon themselves or went to a third party because Apple was too expensive, etc.
I think I didn't consider the scenario of someone doing a replacement for primary protection (that is, before the drive failed). I was considering the case where someone's drive had already failed and did get a new drive put in.
As for your scenario, it's easy to go into About Mac before and after the 'replacement' to verify that the serial number etc has in fact changed. I guess an authorized place would promise to only use Apple parts or do it Apple's way, though of course neither are necessary for replacing a drive really. I could use my own drive that I give to the 3rd party company and use iFixIt's method. These are our computers ultimately, Apple is free to void the warranty if I open it but the hard drive being faulty is Seagate's fault and they're providing replacement drives, Apple should give them to those who qualify in exchange for the old drive, regardless of who opened the computer last.
We have 2 iMacs in this date range and both have already had there drives replaced after failure. The late 2013 in particular is a dog of a machine, Both the SSD part of the fusion drive and the motherboard replaced and it still has the original issues just "not as bad"
Dads got one of these. He has contacted Apple, they will be getting back to him tomorrow morning as there weren't any appointments available. Had no trouble with the drive, but is doing Time Machine backups. New driv and a bit of a cleanup for a two year old machine isn't a bad thing I guess.
because I have apple care they come and pick up my imac for replacement of the HDD. I am gonna sell it afterwards and just rely on a new 15' MBP with SSD only. Hard drives are a thing of the past... I wonder though.... will they replace it with yet another Seagate drive?
GB53 posted my exact question while I was logging in! I read of this recall on Saturday and, by Sunday morning, my iMac began to fail. I need the get the replacement done but the drive hasn't completely failed yet. I have a good backup, but do not want to turn over a semi-functioning (or any, for that matter) to Apple or anyone else. Do they return the removed drive to you or force you to surrender it?
It's called 'better safe then sorry' and it's a sound starting point.
Seagate... I have a 1.5TB external drive which screams when there is any activity. I don't know how could they make such a noisy device in the 2000s.
Be patient, your graphics card will melt off the motherboard soon & you can send it in for the "MacBook Pro Repair Extension Program" for all Netbook Pros 2011-2013. Typical Apple using 4 year old tech they picked up for heart valve squeezing discounted prices and calling it "the cutting edge of blah blah".... well seriously, how long can the public take it?My 2011 MacBook Pro has a 500GB hard drive, still running without issues (so far) with daily, long hour use.
https://www.apple.com/uk/support/macbookpro-videoissues/
if you're not satisfied with that you can rub off your anti glare coating and feel proud to be an Apple junky.
https://www.macrumors.com/2015/03/16/retina-macbook-pro-stained-coating/
Be patient, your graphics card will melt off the motherboard soon & you can send it in for the "MacBook Pro Repair Extension Program" for all Netbook Pros 2011-2013. Typical Apple using 4 year old tech they picked up for heart valve squeezing discounted prices and calling it "the cutting edge of blah blah".... well seriously, how long can the public take it?
https://www.apple.com/uk/support/macbookpro-videoissues/
if you're not satisfied with that you can rub off your anti glare coating and feel proud to be an Apple junky.
https://www.macrumors.com/2015/03/16/retina-macbook-pro-stained-coating/
I'm already experiencing the graphics card issue only during boot for the last year or so and hope to melt it down to the ground later in the year hoping they'll issue a replacement under their Repair Program. The anti-glare issue only affects the Retina MacBook Pros as far as I know.
My iMac is affected (according to SN), but is running perfectly fine since mid 2013.
If i could switch my 3TB fusion drive for a 512GB SSD in the process, then i would think about it, but under normal circumstances i will pass.
If i could switch my 3TB fusion drive for a 512GB SSD in the process, then i would think about it, but under normal circumstances i will pass.
Are you a gambling man? I have several hundreds of the buggers in machines. So far about a third failed, similar to the experiences by Backblaze. One in three says your data goes too, and when it does it will be at the worst possible moment. Keep checking those backups..
I never had a HDD failure in my entire IT history, which started almost 30 years ago. The number of IT devices with a critical failure equals 0.
I just don't know if it is worth the effort. Wiping my fusion drive, sending the iMac to Apple, not capable of using it for a couple of days and then reinstalling the backup.
I already ran an integrity check, the drive is perfectly fine. Why risk it? The drive Apple will install may have an error, too.
I just don't know if it is worth the effort. Wiping my fusion drive, sending the iMac to Apple, not capable of using it for a couple of days and then reinstalling the backup.
I already ran an integrity check, the drive is perfectly fine. Why risk it? The drive Apple will install may have an error, too.
Fortunately you've never lived with someone who's hurled your system down the stairs over some minor quibble (sad, but true). BTW, the Seagate drive barely restarted once, and then "crumbled" inside. The IBM drive continued to work error-free until it was retired a few years later (although I had to re-partition it, to exclude the ~10% of the disk where the heads must have been when it literally crashed).
Something happens to most of us eventually. I've dealt with enough failures when managing IT at small to medium-sized companies.
So while I agree that hard drives are more reliable than is generally perceived, the odds are pretty bad on this particular model. I'd proactively replace it.
Isn't it strange how everyone quotes Backblaze? They've become the lone source, since virtually no one else publishes such data.
But I think their research and data is sound. My experience agrees with them as well. HGST (formerly IBM) is the most reliable, followed by Western Digital, and then Seagate. Western Digital seems to be much improved over what it was 15 or 20 years ago. I used to see failed WD drives all the time, while the relatively slower Maxtor drives would never die (so you never had an excuse to replace them!). And Seagate has always had a mixture of poor models along with good ones, whereas the infamous IBM 75GXP was an anomaly.
As you imply, this 3TB Seagate may be the worst gamble of the 21st century.
[Hey wait! I literally just realized I probably have one of these, in an external GoFlex chasis I never access because it contains archived video. I'm going to check it out!]
The HDD in my late-2012 27" iMac coincidentally failed a few weeks ago. According to Apple, my iMac's serial number puts it conveniently outside the affected machines. And being that it's now out of warranty, to fix it would be an out-of-pocket expense for me.
I have 2000 machines, most of which hold two or four drives in either RAID1, RAID5 or RAID10. Several dozens are filers or storage machines, with 16 to 48 drives. Backblaze have much more drives, so yeah, I'm looking at them.
But the 4TB drive that came next performs comparable to WD and HGST drives of the same capacity, perhaps even a bit better than WD. I don't have a significant number of 2TB drives that predated it, but none failed so fair. I do have a small problem with four year old 2TB Hitachi drives failing in tight clusters.
Can we please skip the WD Raptor era? I'm sure my shrink will send you a bill if you bring that one up. (At one point WD started shipping boxes with 20 drives pre-emptively each week, to keep ahead of my steady stream of failed drives.. I still have hundreds of 36GB, 74GB and 150GB raptors in stock.)
Interesting story. It's too bad Raptors weren't the only drives WD had higher failure rates with.
I have to add that my OS is installed on the SSD. I have killed my FD recently, so the HDD is only for temporary data. My libraries are on an external drive stack. Data loss in a case of a failing Seagate drive is not really in issue. Sorry for the missing information.