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This is further proof of Tim Cook's great attitude, appreciation for employees, and a man who knows the value of good moral within the workplace.

Tim Cook is one of the best things to happen to Apple in a long time. :)
 
Spoke to a friend and he said Apple hires on personality. They often will hire people who are good communicators despite having little computer knowledge. I agree with this because those who still buy computers at retail aren't the most savvy customers so they really don't know a know-it-all talking over their heads.

Also ...Apple stores are busy. I'd hate to be on my feet all day dealing with a throng of people but that's exactly what they do.

Well said!
 
"Unfortunately for those Apple employees looking to apply the discount to the new Retina MacBook Pro, the model is not included in the program and is not even available through the employee purchasing portal. This is typical for new Apple products, and with supplies remaining tight for consumers it may be some time before availability loosens up enough for Apple to add it to the employee purchasing program."

Thats just lame.
Apple is nowhere without their employees so everything should be included. :(

Not having enough stock is just BS.

EDIT (because some of you don't understand my point)
I don't mean having low stock is BS. A new product is always low on stock. I mean not including your own employees on new products is BS.
I own a store and would never treat my employees with this capitalistic nonsense. Doesn't Apple earn enough. Tjees!

Being a guest in your house seems like tough luck then.

Imagine there was only one cup of lemonade left and you'd have to run down the street to get new lemonade... Now you still have other drinks, but the little rest of lemonade your guest seems to be so eager about trying.
Would you drink it?
Or would you wait a little more till you can have your sip, too, bringing home the bottle of demand.

Glassed Silver:mac
 
It's more of a business strategy than Tim Cook being a nice guy.

When you lose an employee, you'll have to train someone to refill his position.

That can cost more than $500 depending on the new employee.

Giving incentives will retain employees, quite simple really.

BTW - is the $500 off a one time thing, or yearly?
 
That dead end job can teach a young person working their way through college a lot about retail, about people, and about life. That experience can also lead to bigger and better things than may not necessarily involve Apple.

I agree. There is no such thing as a dead end job, every job will teach you skills that can apply to something else. The challenge is taking that leap to something out of your comfort zone and not sticking with a job just because it's easy.
 
I'm not sure why anybody thinks that these employees "deserve" this enhanced discount. Working at the Apple Store is like working any other type of retail. The turnover rate is high, the employees know little about the products, and it's a dead-end job. The only ones, in my opinion, who actually deserve this substantial discount are the Geniuses at the Genius Bar. They're very knowledgeable and helpful (most of the time) and it takes significant training and dedication to get to that point. The "Specialists" on the floor don't know a Core i7 from a Core 2 Duo. In fact, they're so ill-informed that much of the information you receive from them is misleading. Any Mac enthusiast who's been to an Apple Store has experienced this first-hand.

There's this thing called the internet that makes research really easy. And even some web sites with experts that are full of opinions. I don't expect any store employee to do all the work for me because they can't know exactly what I do and want.

Having said that, my experience with Apple store employees is that they are courteous, friendly, and do indeed answer my questions regarding availability, returns, and inventory quite well. If they don't know an answer they go find out from someone who does. I am informed and have never felt that I was given some sort of misleading answer.

sorry, my 2 cents worth. The Apple store experience is much better than your average retail experience.
 
re original article

oh how nice - the picture of the employees waving

not one gang sign being thrown with these fine group of young people
 
how difficult is it to get a job at an apple retail store?

Much harder now I'd reckon, and I think that might be the point ;) Better employees with only a small (relative to profits) wage increase = more sales.

Tim's a better businessman than Steve, in my estimation... and a better person.
 
Wait, what? Steve Jobs notoriously gave EVERY full-time Apple employee the first iPhone for free. Actually, he even gave it free to all part-timers that had worked more than a year, too. This included all employees of Apple retail, not just management. So you're saying that your store, only the managers somehow got the original iPhone for free, employees only got a small discount?


It was done twice at the store I worked at, resulting in two terminations (of employees that didn't exactly keep quiet about the fact they flipped their 25% purchases for profit right after buying it).


The program is called ARC -- "Apple Retail to Corporate", and is targeted at the retail employees currently attending college. You know, finance/design/marketing/logistics majors. Why would you think they would design a program to target their own retail management?

1 Yes, every full-time employee who worked over a year at Apple received a free iPhone, I believe I stated such. Some part-time employees who worked over a year with the company were LATER given an iPhone for a discount. Perhaps this was specific to flagship/NYC stores, but that is how it went down.

2. So one store checked employees AGAINST Apple, corp policy for proof of purchase (which, in some states, is also illegal), thus you assume is it the case across all Apple retail? Therefore, the employee(s) denying individuals who spoke Farsi because they may have been from Iran purchase of Apple products means it's also Apple policy?

3. You're making blanket statements again. You didn't clearly state in your comment those details, you made a general statement claiming Apple regularly brings retail employees as interns into their corporate place which is untrue. Now you respond with more specific claims, and A.R.C. is well known to be a charity for charity's sake than an actual program Apple regularly utilizes. Sometimes, making general claims results in general responses, and sometimes such claims are just incorrect. :)

A few years ago, there were 120 or so folks who went. Apple does not pay housing or living expenses for this program, or at least they didn't. It was like 5 to a 1 bedroom.

No one from that group got hired after they graduated. Not one.

Exactly. Interesting fact, the program is a great tax write off for Apple. About it.

FWIW, employee discounts (either their 25% personal, or 15% Friends and Family) aren't good for in-store stock. To use those discounts, employees have to order the Mac from a special online Apple store, and the Mac is shipped (to the address they enter).

I'm sure some Specialists have hooked up random customers before, but when you're getting shipping addresses, telephone numbers, credit card#s, that can get a little creepy when it's not someone you really know.

Absolutely correct. You had to complete the purchase in back of house through Apple systems. I used one of my 15% discounts on a few friends for their iMac's. The first few times, as a then new hire, my MANAGER helped me. This is THE way Apple verifies and tracks purchases, however with only 1 25% and 3 15% per year, you don't make much of a profit with 10% sales and even then if you're buying 10+ Mac's a year you're being tracked ONLINE through your Apple employee account. This is how Apple tracks theft.

So you worked at apple 5 years ago but have the balls to talk about currently apple policy ? You HAVE to be able to account for the location of products bought with the discounts for a year. Failure to do so can result in termination. That's that. No question.

That is false. Simple. Plain. I'll gladly have you speak with my current friends I worked with who, well, still work in Apple retail. Such policy is not stipulated in our contracts, and in many states can be challenged for false termination. What if an employee has an iPhone before they were hired, doesn't have the receipt yet has it with them, and not purchased through an Apple ID or email? By your terms they can be fired for not having proof of purchase on the spot. Employees are subject to search before and after work. All bags and lockers. You are not required to register your devices and the registration portal (until recently) wasn't the easiest to find and maintain. I still had Mac's I haven't owned in years listed as registered in my name/ID. The registration/UDID always follows the device and as such that personal information needs to be changed with selling such devices. Of course if someone has 10+ iPhones in their bag, they're done. You're giving an example that is covered by ALL retail. However, an opened and used iPhone or iDevice is completely different. As someone who trained employees at my former store in SoHo, this question of searching personal effects was discussed at great length as some had concerns. No, never can we have terminated an employee for failure to provide proof of purchase for their device. You are using an extreme example of huge employee theft when you first stated someone selling AN item after purchasing it with their employee discount. As we only had 1 25%, 3 15%'s and 10% off everything per calendar year, if someone used their 25% or 15% discounts on a friend, family member or even oneself, sold it for profit, Apple DOESN'T CARE. Period. End.

I'll give you an example. Whether you sell it for yourself or someone else. One huge benefit to being an Apple employee is being able to sell your old Mac and buying a new one with your 25% discount. It was and still is common practice to sell your iMac or Mac Pro or whatever on eBay then use that money to purchase a new model with your 25% discount as you can practically MAKE money with the difference in sale (Mac's have high resale value, and if sold on eBay or such with AppleCare you can upgrade to a new model without breaking the bank).

So in this regard, this is not against corporate policy. Apple never asks whether you still one a system at home, ever. Whether you sell your Mac the next day, year, whatever. Now someone taking dozens of iPhones is a different story, but proving you still own a Mac or such within a year time frame is just incorrect. If that were the case, then half the store employees, including management, would have been terminated a long time ago.

Yes, I do have "the balls" because I know better.

/done here, moving on, this debate is silly :)
 
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1 Yes, every full-time employee who worked over a year at Apple received a free iPhone, I believe I stated such.
No, you didn't mention anything about full-time/part-time, or non-management retail employees getting the iPhone for free. Your statement was simply: "management got the first model free, the rest of us got a small discount."

2. So one store checked employees AGAINST Apple, corp policy for proof of purchase (which, in some states, is also illegal), thus you assume is it the case across all Apple retail?
No, I never said that a store checked for proof of purchase.

What I did say, which was in reply to the 25% EPP discount, was "Employees have always been required to prove that they still own the product up to a year after purchase, if requested by management. They can be fired if they can't produce the device."

3. You're making blanket statements again. You didn't clearly state in your comment those details, you made a general statement claiming Apple regularly brings retail employees as interns into their corporate place which is untrue.
I was specific that when I worked for Apple, it was a yearly program. My statement was "When I worked for Apple retail, there as a huge yearly program Apple corporate did to pull interns in from Apple retail (for corp positions), many leading to corp hires."

Now you respond with more specific claims, and A.R.C. is well known to be a charity for charity's sake than an actual program Apple regularly utilizes. Sometimes, making general claims results in general responses, and sometimes such claims are just incorrect. :)
The well-known ARC charity (for people with intellectual and developmental disabilities) that you're referring to has absolutely nothing to do with the "Apple Retail to Corporate" program that I was referring to. :eek:

Absolutely correct. You had to complete the purchase in back of house through Apple systems. I used one of my 15% discounts on a few friends for their iMac's. The first few times, as a then new hire, my MANAGER helped me.
How is "my MANAGER helped me" relevant? The process of placing an EPP or Friends and Family discount order is as easy as ordering from the online Apple Store (from a back of house computer). It doesn't require a manager. :confused:

What if an employee has an iPhone before they were hired, doesn't have the receipt yet has it with them, and not purchased through an Apple ID or email? By your terms they can be fired for not having proof of purchase on the spot.
You went off on this proof of purchase tangent. My statement was that management can demand proof that you still own the equipment you bought with your 25% EPP. I didn't say anything about them being able to demand proof of purchase (which is stupid, because they can see all EPP orders that you've placed).

if someone used their 25% or 15% discounts on a friend, family member or even oneself, sold it for profit, Apple DOESN'T CARE. Period. End.
When I worked there, that was one of the terms for orders placed with a discount. The store I worked for enforced those terms. The store you worked for apparently didn't. I highly doubt those terms were only applicable for the store I worked at.
 

Let it gooooooo

There are better things to do. Didn't even bother reading because, honestly, it just becomes another pissing contest between two people on an online forum. Why bother? Life's too short, enjoy :)

Have a great Friday and weekend everyone !!! :)
 
Okay, okay. I got owned and despite the fact that I wrote long replies previously, I am now going to criticize you for wasting your time arguing with me as an attempt to take the higher ground and appear right, despite the fact that I was owned.

Have a great Friday and weekend everyone !!! :)

Fixed that for you.
 
1 Yes, every full-time employee who worked over a year at Apple received a free iPhone, I believe I stated such. Some part-time employees who worked over a year with the company were LATER given an iPhone for a discount. Perhaps this was specific to flagship/NYC stores, but that is how it went down.

2. So one store checked employees AGAINST Apple, corp policy for proof of purchase (which, in some states, is also illegal), thus you assume is it the case across all Apple retail? Therefore, the employee(s) denying individuals who spoke Farsi because they may have been from Iran purchase of Apple products means it's also Apple policy?

3. You're making blanket statements again. You didn't clearly state in your comment those details, you made a general statement claiming Apple regularly brings retail employees as interns into their corporate place which is untrue. Now you respond with more specific claims, and A.R.C. is well known to be a charity for charity's sake than an actual program Apple regularly utilizes. Sometimes, making general claims results in general responses, and sometimes such claims are just incorrect. :)



Exactly. Interesting fact, the program is a great tax write off for Apple. About it.



Absolutely correct. You had to complete the purchase in back of house through Apple systems. I used one of my 15% discounts on a few friends for their iMac's. The first few times, as a then new hire, my MANAGER helped me. This is THE way Apple verifies and tracks purchases, however with only 1 25% and 3 15% per year, you don't make much of a profit with 10% sales and even then if you're buying 10+ Mac's a year you're being tracked ONLINE through your Apple employee account. This is how Apple tracks theft.



That is false. Simple. Plain. I'll gladly have you speak with my current friends I worked with who, well, still work in Apple retail. Such policy is not stipulated in our contracts, and in many states can be challenged for false termination. What if an employee has an iPhone before they were hired, doesn't have the receipt yet has it with them, and not purchased through an Apple ID or email? By your terms they can be fired for not having proof of purchase on the spot. Employees are subject to search before and after work. All bags and lockers. You are not required to register your devices and the registration portal (until recently) wasn't the easiest to find and maintain. I still had Mac's I haven't owned in years listed as registered in my name/ID. The registration/UDID always follows the device and as such that personal information needs to be changed with selling such devices. Of course if someone has 10+ iPhones in their bag, they're done. You're giving an example that is covered by ALL retail. However, an opened and used iPhone or iDevice is completely different. As someone who trained employees at my former store in SoHo, this question of searching personal effects was discussed at great length as some had concerns. No, never can we have terminated an employee for failure to provide proof of purchase for their device. You are using an extreme example of huge employee theft when you first stated someone selling AN item after purchasing it with their employee discount. As we only had 1 25%, 3 15%'s and 10% off everything per calendar year, if someone used their 25% or 15% discounts on a friend, family member or even oneself, sold it for profit, Apple DOESN'T CARE. Period. End.

I'll give you an example. Whether you sell it for yourself or someone else. One huge benefit to being an Apple employee is being able to sell your old Mac and buying a new one with your 25% discount. It was and still is common practice to sell your iMac or Mac Pro or whatever on eBay then use that money to purchase a new model with your 25% discount as you can practically MAKE money with the difference in sale (Mac's have high resale value, and if sold on eBay or such with AppleCare you can upgrade to a new model without breaking the bank).

So in this regard, this is not against corporate policy. Apple never asks whether you still one a system at home, ever. Whether you sell your Mac the next day, year, whatever. Now someone taking dozens of iPhones is a different story, but proving you still own a Mac or such within a year time frame is just incorrect. If that were the case, then half the store employees, including management, would have been terminated a long time ago.

Yes, I do have "the balls" because I know better.

/done here, moving on, this debate is silly :)

Mister mister, you talk about contracts and proof of purchase. I am talking about the guidelines, terms, policies, what have you, you agree to when buying an item with one of the two discounts. If you click the learn more button on the source, go check out that HR page you'll see what I'm talking about.
 
Which would equate to $111.75 minus all the discounts. Normal circumstances, the 25% off is on the total price after the $250 employee discount. ;) Still not $50

The 25% is off the regular price. Then the $500 or $250 discount is applied to that. 25% off the iPad 2 would be 299.25. Apply the $250 discount and you have $49.25.
 
fingers cross i get the apple job :)

unless it was your dream, i hope that you'd get a better job somewhere

otherwise, you'll be quite disappointed if it's just to get some discounts on Apple products

my previous salary was much higher than my actual one and will never be compensated by the discounts even with the extra given granted
 
Fixed that for you.

you showed me. I've conceded when and where I am wrong, but I also know when to throw in the towel as more often than not, it becomes a pissing contest based on ego and less on merit(s). Sometimes, you have to know when to pack it up.

As for you, I didn't resort to personally attacking anyone or degrading someone for their opinions. In fact, I agreed with some points of one individuals comments and didn't with his others.

Of course I had a witty little retort, but I realized I just gave into your bait, so I changed it and decided it best not to lower myself to the same level. That would be an example of taking the high road. :)

Have a good one, enjoy life, it really is too short. (and this is what I get for checking my quote notifications, lesson learned :) )
 
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Having BEEN one of the VERY few Apple Retail employees to get promoted to corporate, I can tell you this program is nothing worth talking about. Like Apple Store Leader Program and the GYO program before it, it's designed to have a large number of employees do work they're not appropriately compensated for in the hopes of getting promoted later, which 99% of the time NEVER comes.

I went to corporate because I said "screw this" and went outside the program and applied directly. Surprise surprise, they thought I was awesome and hired me after my first interview, with the included point that "Yeah, we prefer to do our own hiring, rather than rely on retail initiatives."

What do you know about the ASLP and what makes you think that? Isn't the pay better than a job of a specialist or even an expert ? It seems like a good program although I agree with you that it probably won't get you to corporate. Would you say it is a dead end?
 

This is a very revealing article, that contains not one surprise when it comes to my perspective on how Apple treats their minions. Sad, but true.

Apple is very effective at manipulating both customers and employees. No matter what one thinks of Apples practices, you've got to give them credit for pulling off what many companies could not.

Bragging about their wealth is so well accepted, that the minions chime in and brag as though they are the ones who benefit.

Apple is one FAT & Happy Company.

----------

fingers cross i get the apple job :)
Respectfully, for your sake I hope you don't.

There's employers out there that truly appreciate their employees, rather than just blowing smoke up their _ _ _ _.
 
Working at an Apple store is no different from any other retail job. The pay is low in comparison to the sales you make. The hours are long and the customers can be unreasonably demanding.

That said, I enjoy working retail. I like the interactions with my customers and I love being able to turn an upset customer into a loyal and happy customer. My customers come back and ask for me by name. That's a great feeling.
 
399*.75 = ~300

300-250=50

50 is what they would pay


Geez.

The whole $50 iPad price tag that a lot keep arguing is highly unlikely, IMO. Yes, it does equate to $50 when you apply the 25% discount first - BUT working in retail and knowing how discounts work in my field, and true for most - the 500/250 discounts are taking off first THEN the 25% after the TOTAL ENDING value of the product, resulting in $111.75.

BUT if the whole $50 iPad is true, that's insanely good.

----------

For a clarification on the prices people are putting here:

Applying the 25% off discount then the $500/$250:

Maxed out air (originally $2199): 2199*.75-500 = $1149.25
iPad 2 (originally $400): 400*.75-250 = $50

Applying the $500/$250 discount then 25% off:

Maxed out air: (2199-500)*.75 = $1274.25
iPad 2: (400-250)*.75 = $112.5

This.

Typically in retail, dollar amounts come off the product first then percentage off the total value.
 
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