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Apple Launches 'Surveyor' App for Apple Maps Data Collection

Whatever they can do to get and keep current points of interest -- improvement is sorely needed. I vastly prefer Apple Maps for navigation, but all too frequently I have to hop over to Google Maps or something to find things that should be in Apple Maps to begin with.
 
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Mity said:
A multi trillion dollar company asking its customers for help in making their crappy product better. Here’s a thought: hire people to canvas the US like Google did instead of worrying about beating Wall Street’s earnings estimates!
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Literally every tech company uses user feedback and participation to improve their offerings.
 
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Parowdy said:
„the Saudis who just bought Pokémon Go“ is a wild thing to say.
And before people jump me, let me translate this comment:
„This company should work with this group of people“. Sounds wrong to me.
I don’t know if you have access to AI but asking (AI) Siri who bought Pokémon Go it gave me an answer without any political incorrectness, maybe try that next time?
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What was politically incorrect about it? This is exactly what happened. It’s no different than saying the Chinese own tik tok
 
gavinthain said:
Literally every tech company uses user feedback and participation to improve their offerings.
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That's not the point is it... the point is that's been almost 15 years and and their product still sucks!!! And their Hail Mary attempt is to have users contribute to make it better? The user input is not going to make up for how badly Apple Maps suck.
 
Mity said:
Google does a far better job in mapping even without user input. There's just no excuse for the level of incompetence. Apple released Maps in 2012 and almost 15 years later, it's still crap. No excuse!!!
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Can you elaborate? My wife uses Apple Maps and it hasn't lead her to the wrong address in recent years. That was a big problem in the early days of Apple Maps.😒

Use Google Maps because Android. When she has Apple Maps giving directions, it's same directions as Google Maps when I'm driving. The reviews and details about the shops are frivolous to me, so I don't see where Google has the advantage over Apple's offering.

From what I've read here, Apple Maps' failing is the points of interest aspect. I guess if that's something important to you, I understand. For me it's a non-issue.
 
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I’d do it for free if it would get the Apple Maps team to actually update with submitted users reports of bad info.

Adding business info is usually okay, but I’ve been trying to get Apple to fix the incorrect English name of a town in Japan for 3 years, and it’s still blatantly and confusingly wrong. Plus they still show a bridge that was closed 2 years ago, and I’ve submitted corrections on several times.

I actually prefer Apple Maps to Google for most areas and tasks, but they do a crappy job of updating for accuracy even when someone points out the error.
 
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Mousse said:
Can you elaborate? My wife uses Apple Maps and it hasn't lead her to the wrong address in recent years. That was a big problem in the early days of Apple Maps.😒

Use Google Maps because Android. When she has Apple Maps giving directions, it's same directions as Google Maps when I'm driving. The reviews and details about the shops are frivolous to me, so I don't see where Google has the advantage over Apple's offering.

From what I've read here, Apple Maps' failing is the points of interest aspect. I guess if that's something important to you, I understand. For me it's a non-issue.
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My main issue is public transportation, especially line updates. And when I'm traveling to a place I haven't been before, I want to use "Street View" to check out the outside of the building. Google Maps is so much better in both of these use cases. And obviously navigation - Google is the default here and I think Here (We Go) does a better job than Apple too.

The overal UX is better on Google Maps too. The irony is that I moved away from Android back to Apple for privacy and FaceID. But I still keep numerous Goolge services on my device, including Google Maps and Google Translate.
 
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Mousse said:
Can you elaborate? My wife uses Apple Maps and it hasn't lead her to the wrong address in recent years. That was a big problem in the early days of Apple Maps.😒

Use Google Maps because Android. When she has Apple Maps giving directions, it's same directions as Google Maps when I'm driving. The reviews and details about the shops are frivolous to me, so I don't see where Google has the advantage over Apple's offering.

From what I've read here, Apple Maps' failing is the points of interest aspect. I guess if that's something important to you, I understand. For me it's a non-issue.
Click to expand...

Stopped using Google Maps years ago due to the high level of inaccuracy in turn by turn direction service. Like the UI of google and the additional features, but Apple Maps is more reliable in terms of driving directions.
 
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Parowdy said:
Why they never bought Open Street Maps is way beyond me. Maybe they couldn’t, but maps.me was superior to Apple Maps years ago thanks to offline maps and accurate GPS tracking, as well as much much more info and actually accurate information and locations.
This is just admitting defeat.
Also it’s a slap in the face of everyone that isn’t in the US, again.
Apple, do you know where your maps fall flat the most? Exactly.
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Big companies buy everything and then we turn around to complain there’s no competition.
 
digimc said:
Maybe they should have listened to 'some' user feedback though.

Family sues Google alleging its Maps app led father to drive off collapsed bridge to his death, attorneys say
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Yah...there's a lot of room for improvement.

https://www.bbc.com/news/technology-24246646

1741984642041.png


www.theguardian.com

Apple redraws maps after Australian drivers led astray in the bush

Police in Mildura issue warning after four people lost way in scorching temperatures because town misplaced on map service. By Charles Arthur
www.theguardian.com www.theguardian.com
1741984807526.png
 
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Mity said:
Yah...there's a lot of room for improvement.

https://www.bbc.com/news/technology-24246646

View attachment 2492181

www.theguardian.com

Apple redraws maps after Australian drivers led astray in the bush

Police in Mildura issue warning after four people lost way in scorching temperatures because town misplaced on map service. By Charles Arthur
www.theguardian.com www.theguardian.com
View attachment 2492190
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I guarantee you you could find a million stories about Google Maps fails as well.

Fact is, it’s an incredibly complex task and there are going to be things that get messed up. In my experience, Apple Maps does a great job at navigation and a middling to poor job at having a good database of destinations. Google maps has the best set of destinations, but IMO the user interface is awful and it’s riddled with sponsored content that I don’t want to see.
 
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darkslide29 said:
I don’t mind the integration as a quick way to check reviews. But yes, way too many times I relied on Maps for business hours and went only to find the place closed. I usually check google afterward and see google was accurate.
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I have in the past just reported it, and seen it get changed in a week or so. Sometimes less.
 
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Mity said:
Google does a far better job in mapping even without user input. There's just no excuse for the level of incompetence. Apple released Maps in 2012 and almost 15 years later, it's still crap. No excuse!!!
Click to expand...
Mity said:
Yah...there's a lot of room for improvement.

https://www.bbc.com/news/technology-24246646

View attachment 2492181

https://www.theguardian.com/technology/2012/dec/10/apple-maps-life-threatening-australian-police
View attachment 2492190
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You say Apple Maps is "still crap" and your supporting evidence is an article from September 2013 and December 2012? 🤣

While I don't think Apple Maps is as good as Google Maps (I use both from time to time), I don't think it's as bad as it was 12-13 years ago
 
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