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Apr 12, 2001
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Amy Clancy of KIRO 7 TV in Seattle reports on her investigation of complaints of iPods overheating, smoldering and catching fire. The complaints, made to the U.S. Consumer Product Safety Commission, amount to over 800 pages of documentation covering 15 incidents that Apple's lawyers repeatedly tried to prevent Clancy from accessing under a Freedom of Information Act request.
It took more than 7-months for KIRO 7 Consumer Investigator Amy Clancy to get her hands on documents concerning Apple's iPods from the Consumer Product Safety Commission because Apple's lawyers filed exemption after exemption. In the end, the CPSC released more than 800 pages which reveal, for the very first time, a comprehensive look that shows, on a number of occasions, iPods have suddenly burst into flames, started to smoke, and even burned their owners.
The complaints cover a broad array of iPod models over the years and include incidents that occurred while the devices were charging and not.

Analysis of the incidents suggests that the lithium-ion batteries used in the iPods are responsible for the overheating. Apple last summer acknowledged that in some cases batteries in the first-generation iPod nano could overheat, leading the company to request that concerned users contact Apple to discuss possible replacement. Apple's replacement policy gained renewed attention earlier this month when South Korean media initially suggested that Apple had issued a full recall of the first-generation iPod nano, although Apple quickly denied that there had been any change in its procedures for the affected devices.

While the Consumer Product Safety Commission has not taken action against Apple regarding the overheating iPods, the agency is requesting that Apple continue to keep it abreast of the situation. The agency also notes that Apple has addressed these specific concerns in recent model releases by having changed its battery technology, although similar reports regarding Apple's newer iPod touch models have begun to surface.
One of the reasons the CPSC gives for not taking action now is because "the current generation of iPods uses a battery which has not been shown to have similar problems." When asked by Clancy, when this "current generation" of batteries started being used, and what type of battery it is, Apple would not comment. But earlier this year a lawsuit against Apple was filed in Cincinnati because, the lawyer claims, an iPod Touch, one of Apple's newest edition of iPods, also powered by a lithium ion battery, exploded and caught fire while in a teenager’s pocket. The suit claims the boy suffered second-degree burns to his leg, and that the iPod was off at the time. This incident is not included in the CPSC's file.

Article Link: Apple Legal Reportedly Hinders Reporter's Investigation of iPods Catching Fire
 
"While the Consumer Product Safety Commission has not taken action against Apple regarding the overheating iPods, the agency is requesting that Apple continue to keep it abreast of the situation. The agency also notes that Apple has addressed these specific concerns in recent model releases by having changed its battery technology, although similar reports regarding Apple's newer iPod touch models have begun to surface."

A recall could be on the horizon.
 
And the iPhone 3G(S) showing signs of discoloration due to heat ... uh oh is right!
 
This is pretty rough, considering Apple runs so much of their company off of image. How will the Apple protectors spin this strategy? Apple needs to just be upfront about things and take care of them swiftly. The stuff their legal department does is beginning to worry me as an investor. This has to be strike 3 for them for the year.
 
I'll bet Apple's stonewalling is all about flight safety. Apple really doesn't want a media frenzy that would see people calling for iPods to be banned from flights for safety reasons.
 
If anything is to blame, it is the batteries. Those are the companies that should be worried, not Apple.

Then again, KIRO is the "News of the World" of Seattle, so take anything they say with a grain of salt the size of Texas.

TEG
 
The stuff their legal department does is beginning to worry me as an investor.

I take it you either don't invest in many large corporations or (more likely) don't follow the actions of those corporations' legal departments as closely as you do apple's.
 
This is pretty rough, considering Apple runs so much of their company off of image. How will the Apple protectors spin this strategy?
The only decent thing to do in the long run would be to not "spin" it at all, of course. But this is Apple, so I sincerely doubt they will handle it gracefully if they stand to lose .000000000000001% of their revenue. If any children with iPod-related 3rd degree burns show up outside Steve Jobs' office he will probably just urinate on them and have their families killed.
 
In Perspective

While I certainly don't want my iPod/iPhone exploding in my pocket, I try to keep perspective on the issue.

How many millions of iPods/iPhones are currently circulating out there? The story mentions 15 alleged incidents. While there is the possibility for more out there that have gone unreported, I don't think it's exactly time to start yelling that the sky is falling.

Think also about how some people tend to treat their devices. My kid (19 now) washed 2 iPod shuffles and the case for his older Nano looks like it's been to the moon and back; (but it still works fine). With our litigation happy society it's easy to forget that these issues, even if true, a probably a extreme minority.
 
I take it you either don't invest in many large corporations or (more likely) don't follow the actions of those corporations' legal departments as closely as you do apple's.

In all fairness, I'd venture to guess the actions of many larger corporations dirty laundry is not as widely publicized as the actions of Apple's legal team. In other words, to know what is up with say Time Warner you kind of have to stick around the business section whereas with Apple, the only news these people get is off of fanboi blogs and fan sites. Possibly. ;)

But really, I'm not saying ut oh to the fact that Apple is hiding something, just ut oh to the fact that it is now coming out that there is probably an issue and therefore this may result in a recall.
 
SPARE ME! :rolleyes: How about we talk to the companies that make the batteries. This crap happens sometimes, it is not like some huge mass problem. :rolleyes:
 
I take it you either don't invest in many large corporations or (more likely) don't follow the actions of those corporations' legal departments as closely as you do apple's.

I follow them plenty. They just have the most unique situations outside of mainstream companies. The entire SEC investigation over not releasing the CEO's health situation was fascinating. It border-lined so many different laws. I just hate that Apple, a company largely based on image and customer satisfaction doesn't score a home run by making a press release, being upfront and open to begin with, and fixing an issue. They spend a lot of time in secret, looking into things, instead of publicly attacking things. I as an investor value honesty and companies that take time to be upfront about situations.

I actually spend more time following smaller companies. I like to support the little guy, and I am usually rewarded in doing so.
 
any relations to Jim Clancy? If so, i say conspiracy.



edit: i meant Tom Clancy obviously....
 
While I certainly don't want my iPod/iPhone exploding in my pocket, I try to keep perspective on the issue.

How many millions of iPods/iPhones are currently circulating out there? The story mentions 15 alleged incidents. While there is the possibility for more out there that have gone unreported, I don't think it's exactly time to start yelling that the sky is falling.
15 is very close to the tipping point when it comes to these things. In 2005, Microsoft recalled and replaced 14 million power cords for the original XBOX because of 30 reports of incidents (7 instances of minor hand burns, 23 instances of smoke damage or minor damage to a carpet or entertainment center). With the kind of publicity the iPod fires have been generating lately, it won't be long before another 15 previously unreported incidents surface.
 
I saw batteries explode and be swollen to the point of explosion many times while working for a company that did ipod, iphone and Apple notebook repairs. It's surprising that this is just making news - I left the company almost 2 years ago, and it was especially prevalent on the 1st gen nanos then, though I saw quite a few 3rd and 4th gen ipods have it too - they have essentially the same battery.
 
I saw batteries explode and be swollen to the point of explosion many times while working for a company that did ipod, iphone and Apple notebook repairs. It's surprising that this is just making news - ....

Well, now I guess you do!

This is horrible. I don't know if Apple always was like this, but this whole situation stinks. It seems they'll do anything to earn themselves an extra penny.
 
Well, now I guess you do!

This is horrible. I don't know if Apple always was like this, but this whole situation stinks. It seems they'll do anything to earn themselves an extra penny.
Well, they're an American company, what did you expect? Money first, customer safety last. A few years ago, Ford ordered their subsidiary Volvo to remove a newly developed roll bar construction from their new SUVs because it was considered overkill and it would make Fords look bad. It took forever (and plenty of persuasion and pressure) for the Big Three to make safety belts standard on their cars... and don't get me started on the tobacco companies and various Erin Brockovich type stories...
 
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