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Rhyst21

macrumors member
Original poster
Mar 7, 2012
49
0
Warwickshire, UK
Hi guys i have a magic mouse and every 20 mins or so it keeps losing connection for around 30 seconds then reconnect's
The batteries say they have 71% so they are fine, Any ideas
 
Numbers can lie. Try other batteries. If not, are there any devices nearby that could interfere? E.g. Bluetooth or similar frequencies from a phone or something?
 
Any microwave ovens nearby? Microwave ovens, particularly cheap poorly-shielded ones, are notorious for screwing with everything in the 2.4GHz range (including WiFi and Bluetooth)
 
I had this infuriating problem for a while. I was using re-chargable batteries; after changing them to normal batteries the problem disappeared.
 
Dangerous Theory is right.
I always have my iPhone on my desk, close to my mouse. I found turning off the bluetooth on the iPhone stopped this from happening.
Good luck!
 
Check and see how many Bluetooth devices are connected to your Mac. If 5 or more Bluetooth devices are connected to your Mac at the same time, the problem you described may arise. I limit the number of simultaneously connected Bluetooth devices to be smaller than 5.

As other people have suggested, a low battery level also causes such a problem.
 
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