Forgive any skimping of important details in advance, seeing as I'm helping a long-distance friend with little experience on Macs. My friend has the most up-to-date versions of both Snow Leopard and Apple Mail, and uses AOL as her primary email address. For the last month or so, whenever she has tried to use Mail with her AOL account, it fails to connects to the server, and subsequently is unable to pull in any of her messages. The error message she has been getting reads something like: "Could not connect to this AOL/Gmail/STMP server. Check your network connection and that you entered the correct information in the Account preferences. Also verify the the server supports SSL. If it does not, deselect the "Use SSL" checkbox in the Advanced tab of Account preferences" or... "The server returned the error: The connection to the server “imap.aol.com” on port 993 timed out." or stil... "The connection to the server “imap.gmail.com” on port 993 timed out." [NB: The Gmail messages are for her Droid, an account which she never uses]. Now of course, she has checked and re-checked that her AOL account information is accurate. Yet the problem still persists. Thoughts, anyone? Any help would be much appreciated. And, starting just this evening, Mail.app won't even let her send any messages through the AOL account.