Apple Mail Issues

[Reesche]

Mac Pro OS 10.10.5 Yosemite (Mail v8.2)

Having problems with MAIL.... changed my password with Xfinity today and I'm noticing that when I send a test mail to myself it ends up coming into my "Junk" folder instead of my Inbox, every time... and it is marked as junk. Any ideas of what I'm missing? Thanks!

 

[cruisin]

Is this the Xfinity webmail? If you didn't add a new spam rule it could be that your provider is marking things as spam.

Otherwise under Preferences (⌘ + ,) you will find your junk mail settings. If you temporarily disable your local junk mail filter and your test messages are still marked as junk mail then the issue is with your email provider.

 

[Reesche]

Is this the Xfinity webmail? If you didn't add a new spam rule it could be that your provider is marking things as spam.

Otherwise under Preferences (⌘ + ,) you will find your junk mail settings. If you temporarily disable your local junk mail filter and your test messages are still marked as junk mail then the issue is with your email provider.

I think you hit it on the nail! I didn't realize the Xfinity (E-Mail playes as big of a part in all this!) I unchecked the Junk Mail and it disappeared as junk. Thank YOU! Reesche