Apple Mail issues

Discussion in 'macOS' started by SR 7, Jul 10, 2016.

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  1. SR 7, Jul 10, 2016

    SR 7 macrumors 6502

    Joined:
    Apr 30, 2009
    #1
    is anyone else having this issue where Apple Mail doesn't connect to the mail client?

    It has the exclamation mark with the "accounts are offline" error and it never connects until 30 min later on its own?

    It has been happening to me regularly for almost 3 weeks now.

    I am on osx 10.11.5
     
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  2. JohnDS, Jul 11, 2016

    JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #2
    In Mail, pull down the Window menu to Connection Doctor. Click on Show Detail and Connect Again. It should show you the messages it is receiving when it tries to connect.
     
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  3. komatsu, Jul 11, 2016

    komatsu macrumors 6502

    Joined:
    Sep 19, 2010
    #3
    and another thing you can do is got to Mail > Preferences

    Remove the username and password and then re-add it. Don't ask but this trick works
    more often than not.
     
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  4. SR 7, Jul 11, 2016

    SR 7 thread starter macrumors 6502

    Joined:
    Apr 30, 2009
    #4
    I have like 2x so far with the same issues persisting.

    The connection doctor always says issues connecting to the server check your email provider bla bla bla but its BS because it does it to every server not just 1 even though I can check the mail on a different platform perfectly fine.
     
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