- Jan 22, 2022
I no longer get suggestions for folders to move my emails on my MacBook Pro; it does work on my iPhone. To clarify: The list is there in the drop menu, but in the past, Apple Mail "learned" which folders to suggest in the Move field itself and all I had to do was click on the tab. I went through a few suggested solutions on the Apple forums — including restarting, rebuilding accounts, and TWO wrenching complete erase and installs of Monterey (so yes, I have the latest OS). After the first attempt, it worked for a day, then it stopped. It does not work after the second erase and install. I've searched preferences and menus for a setting I might have disabled/enabled. No luck. Anyone else experience this? I spoke with Apple and the issue was "escalated" to specialists, but they never got back to me.