Apple Mail refuses to work!

Discussion in 'Mac Apps and Mac App Store' started by shaktimage, Jun 5, 2012.

  1. shaktimage macrumors member

    Joined:
    Apr 18, 2009
    #1
    Hi folks,
    All of a sudden my Apple Mail refuses to send or receive mail (from a Gmail account)
    I checked "connection doctor and i get this:
    Screen Shot 2012-06-04 at 20.53.40.png
    Then, after 2 or 3mn i get this:
    Screen Shot 2012-06-04 at 20.54.18.png
    And if i clic "Activity"i get this
    Screen Shot 2012-06-04 at 20.52.43.png
    Any idea about what's wrong?
    (My MBP runs OS X 10.7.4, Mail version is 5.2)
    Thanks a lot
     
  2. Frederiko macrumors newbie

    Joined:
    Jun 5, 2012
    #2
    Clear the mail cache

    Try clearing mail.app's cache. I have had this problem and this worked for me:

    Delete everything in: Users/[user name]/Library/Caches/com.apple.mail
     
  3. shaktimage thread starter macrumors member

    Joined:
    Apr 18, 2009
    #3
    Thanks for the tip Frederiko, but i can't find the: com.apple.mail
    I have 1 library here:
    1.png
    another one here:
    2.png
    But none here:
    3.png

    Any clue? Thanks!
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    The user Library folder is hidden by default in Lion and that is why you are not seeing it.

    Code:
    /Users/gaurish/Library/Caches
    Click on your desktop to bring focus to the Finder. Then type shift-command-g (all three keys at once) and a box will come up. Copy/paste the line above into the box and hit enter. That will get you in the folder Frederico mentioned.
     
  5. aarond12 macrumors 65816

    aarond12

    Joined:
    May 20, 2002
    Location:
    Dallas, TX USA
    #5
    If other MacRumors users wish to use the same fix, use

    Code:
    ~/Library/Caches
    for the folder name.
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #6
    Yes that would have been much simpler and I am a dope for not catching it myself. :eek:
     
  7. shaktimage thread starter macrumors member

    Joined:
    Apr 18, 2009
    #7

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