Apple Mail - Sender name and address displaying incorrectly

Discussion in 'Mac Apps and Mac App Store' started by Yerman, Jun 2, 2016.

  1. Yerman macrumors member

    Joined:
    Oct 16, 2008
    #1
    El Capitan - All up-to-date

    Let me see if I can explain this clearly. It's very strange

    I send a message to a client, and I Cc my team on the email. It looks something like this...


    --------------------------------------

    From: me"at"gmail.com
    To: client"at"gmail.com
    Cc. team"at"gmail.com


    Subject: XYZ


    Thanks,
    me"at"gmail.com

    --------------------------------------



    The client hits "Reply All", and the meessage looks like this:



    --------------------------------------

    From: team"at"gmail.com
    To: me"at"gmail.com and team"at"gmail.com


    Subject: Re: XYZ


    Thanks,
    client"at"gmail.com
    --------------------------------------


    Basically, my email client is changing the name of the Sender to the group email even though the email clearly comes from the client.


    Gmail through a web browser is displaying the sender correctly and other people on the team see the sender correctly. It's only happening to me.


    My plan is to remove the account from mail, reset all settings to get mail back to factory state, and add the account back in. Before I do that, I wanted to see if you guys had any suggestions?


    FYI, Rebuild Mailbox did not fix the problem.


    Thanks.


    Brian
     
  2. Yerman thread starter macrumors member

    Joined:
    Oct 16, 2008

Share This Page