Apple Mail. Unable to Delete Junk in GMail Account

Discussion in 'Mac Apps and Mac App Store' started by dgbarar, May 22, 2014.

  1. dgbarar macrumors regular

    dgbarar

    Joined:
    Feb 27, 2014
    Location:
    Fountain Hills, AZ
    #1
    Hi,

    I have a 15" RMBP operating under 10.9.3. I use Apple Mail for my Gmail accounts. Whenever I get junk in Gmail accounts I am unable to permanently delete the junk mail. I can delete the junk mail. However, they junk mail just reappears.

    How do I permanently delete my junk mail?

    Don
     
  2. andyp350 macrumors 6502a

    Joined:
    Aug 14, 2011
    #2
    Apple mail is notorious for having issues with gmail. Probably not the solution you are looking for but I would look for an alternative mail client.
     
  3. dgbarar thread starter macrumors regular

    dgbarar

    Joined:
    Feb 27, 2014
    Location:
    Fountain Hills, AZ
    #3
    Hi Andy,

    Thanks for your reply. Yet, how difficult can it be. I wonder how well GMail fairs with Outlook?

    Don
     
  4. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #4
    Mavericks Mail is bad with Gmail for some users. Works for me with no problems.

    Is your All Mail folder set to show in IMAP at Google?
     
  5. dgbarar thread starter macrumors regular

    dgbarar

    Joined:
    Feb 27, 2014
    Location:
    Fountain Hills, AZ
    #5
    Yes. All accounts are set to show in IMAP.

    Don
     
  6. BigEvil macrumors newbie

    Joined:
    Jul 15, 2009
    #6
    this is a new issue I've just noticed has surfaced since one of the mavericks updates.

    Previously, if you deleted junk, it went to the trash.

    Now there's no trash in mail, and it just stays in junk grayed out (you have to log into gmail and manually clear the spam folder.)

    not good.
     
  7. dianeoforegon macrumors 6502a

    dianeoforegon

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    Apr 26, 2011
    Location:
    Oregon
    #7
  8. andyp350 macrumors 6502a

    Joined:
    Aug 14, 2011
    #8
    I have gmail set up with Outlook for Mac with no issues. Sorry I couldn't be more constructive with my Apple Mail advice but as I had heard about potential problems for some users I never bothered to try it.
     
  9. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #9
    That's not what I was asking.
     
  10. dgbarar thread starter macrumors regular

    dgbarar

    Joined:
    Feb 27, 2014
    Location:
    Fountain Hills, AZ
    #10
    Hi Brian,

    Understand. How do I confirm in Google Mail that the All Mail folder is set to show in IMAP at Google.

    Far as I can tell, there is only one place to make settings changes for IMAP that is in the Forwarding and POP/IMAP setting set in Google Mail. Where is the reference to the All Mail folder set to show in IMAP?

    Cheers,

    Don Barar

    ----------

    Hi Brian,

    OK. I see that under the labels menu. The All Mail folder for "Show in Label" is blue (not sure if it should be blue or black to be selected) and the Show in IMAP box has been checked. Are these the correct settings?

    Don
     
  11. aaronvan Suspended

    aaronvan

    Joined:
    Dec 21, 2011
    Location:
    República Cascadia
    #11
    I periodically go into Gmail (and Yahoo mail) and manually delete everything. It's lame but it works. Someday Apple Mail will get fixed and this won't be necessary.
     
  12. Pharmscott macrumors 6502a

    Pharmscott

    Joined:
    Dec 13, 2011
    Location:
    Sacramento, CA
    #12
    How about adjusting this setting to your liking?
     

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  13. dgbarar thread starter macrumors regular

    dgbarar

    Joined:
    Feb 27, 2014
    Location:
    Fountain Hills, AZ
    #13
    Hi Scott,

    Thanks for replying. I've have checked this in the past and I am set not to save junk. Good thought.

    Don
     
  14. thebeachbum macrumors newbie

    thebeachbum

    Joined:
    Oct 28, 2012
    Location:
    Texas
    #14
    dgbarar, did this solution work to get rid of the grayed out junk mail?

    Thanks,

    Bob
     
  15. dgbarar thread starter macrumors regular

    dgbarar

    Joined:
    Feb 27, 2014
    Location:
    Fountain Hills, AZ
  16. Gballz macrumors newbie

    Joined:
    Feb 3, 2015
    #16
    What finally worked for me... I logged into my gmail... deleted all junk and trash... then in my apple mail client >right click on the google folder>Synchronize Google
     

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