Hopefully this will reignite the right to repair movement, giving consumers the choice to decide for themselves shows trust in the user
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Makes Independent Repair Shops Sign Draconian Contracts to Get Official Parts
- Thread starter MacRumors
- Start date
- Sort by reaction score
you just made this all up, but nice try. 1) parts are custom assemblies, and are not interchangeable on different manufacturers. Much like you saying swapping a VW part for a GM, or a google pixel fingerprint sensor for an iPhone. Resisters? what decade are you from? There are only assemblies, all pre-packaged and pre-tested. Screens - custom sized and specced. batteries, more of the same. But you do know, you can get parts for iPhones on Amazon and ifixit?
iPhone X Parts | iFixit
iPhone X parts for DIY repair. Screens, batteries, and small parts all tested and guaranteed with fast shipping and easy returns.
www.ifixit.com
just don't say its a certified repair, or ask aApple to fix your screw-ups for free.
[automerge]1581039149[/automerge]
iPhone X Parts | iFixit
iPhone X parts for DIY repair. Screens, batteries, and small parts all tested and guaranteed with fast shipping and easy returns.
www.ifixit.com
yah! unleash the dogs of war! Just don't call it certified.
As an Amazon Associate, MacRumors earns a commission from qualifying purchases made through links in this post.
Way to miss the point.
- Why did he get caught? Because of a surprise audit. Just like Apple may perform on the repair shops.
- What did he do that was wrong? He bought third party "parts" to make their goods, instead of buying from the company. Just like Apple requires.
- What was his penalty? He lost the franchise. For other less serious infractions he could also suffer monetary penalties (fines). Just like Apple.
This relates back to my original post that these terms Apple has are pretty standard across many industries (as others have also pointed out). Yet we still see people commenting on how ridiculous this is. The only thing ridiculous is people who know nothing about common practices of various industries getting all bent out of shape when Apple does the same thing.
When this was ran down previously, it seemed to be that companies that already plan to operate in a conscientious and respectable manner will just follow the guidelines because they’re pretty much doing that already. However, there are those that are making a considerable amount of money by misrepresenting what they’re doing or performing actions that could be considered “cheating the customer”. This decreases their ability to do that. AND, since the unscrupulous ones are making a wider profit by operating in the gray area, those are the ones that most loudly disagree with Apple keeping tabs on them.
You can absolutely make a profit doing the right thing. Unfortunately, you can make even GREATER profits by doing the wrong thing.
[automerge]1581040596[/automerge]
And there’s the key... folks don’t want their customers to be aware what they’re doing. They want to say “Just as good as getting it done at Apple”, so the price is a bargain. However, if they have to tell customers it’s not certified, well THEN that puts the customer in the driver’s seat. The customer may determine that the price they’re paying for a non-certified repair is too much. Additionally, understanding they’re losing warranty coverage, they may want the guy making the repair to lower the cost OR just use certified parts. When the repair person says they can’t use certified parts, well, the customer may take their business elsewhere.
I was responding to your statement that the fact that the technician might screw something up is a reason to invalidate the warranty.
Additionally, I would argue that if you require the other person they hired to pass your certification exam before they can attempt to fix the window, you certify them as having the appropriate skill set, you insist on providing them OEM components which they can only use, and I purchased an extended warranty from you - yes, the window should still be warrantied. You did certify they are qualified to perform the required work at a level of quality that you find acceptable in that situation.
More specific to this situation though, should a faulty door that falls off its hinges not be considered under warranty just because someone had a 3rd party fix the window?
Why would a repair shop that is in this program be worried to get fined by apple for delivering counterfeited parts? Isn't the whole idea behind this to deliver quality repairs with original parts instead of cheap Chinese counterfeits? Or do some repair shops actually expect to get Apple Certified and continue to mostly sell crappy replacements parts while charging Apple originals?
mans so much for Apple’s privacy values!
Apple will grant it’s users privacy so long as it uses their official parts paid for with expensive funds. Anything else you’re on your arse !
this Apple really makes your core become rotten!!
[automerge]1581041815[/automerge]
mill be you wouldn’t complain if the parts were fitted properly by an expert. Nor would you complain if a top quality and cheaper costing battery with much higher capacity, not prone to expanding in volume In your repaired iPhone. Nah course you would agree to that.
too much assumption going to the negative when an alternative is selected.
This is more like a dealer getting fined by GM for using aftermarket parts. If a repair shop wants to use their own parts they can simply not get it Apple certified.
You betray your ignorance!
You don't seem to be aware that there is an entire industry built around "board level" repairs of Apple products, and yes, they replace whatever needs to be replaced, like individual capacitors, resistors, inductors, fuses, cable connectors, etc. Also there are larger chips that they often need to replace, some of which are also generic parts.
You should watch some Paul Daniels or Louis Rossman, or possibly ipad rehab....STS telecom maybe? All have youtube channels showing these repairs being done.
(And BTW, VW and Audi are made by the same company, with several models sharing the same platform...so they use the same assemblies. But if you don't like it, you could substitute Ford and Mercury, because Mercury once sold a re-branded Taurus. Or a more modern example being the Subaru BRZ and the Toyota 86...exactly the same car, but sold by different brands. The components are interchangeable, but can be purchased through different supply chains. The automotive industry does this stuff a lot. There are way too many examples to list here!
But to be fair, the elecronics industry is a bit different--it's more like Lego!)
[automerge]1581042326[/automerge]
You should read up about John Deere and their service policies. They've tried to completely lock farmers out of their own equipment! The computer systems they made were designed to make it impossible for a farmer to do any service work, except maybe change the oil.
Luckily, right to repair has made some progress, but they still have a ways to go.
"Repair shops are required to share information about their customers with Apple, including names, phone numbers, and home addresses."
I would be interested to know exactly what this is for, other than just the usual greed for information by Apple. I think the common consumer underestimates the value of information to a company like Apple and the revenue it brings from selling it to open source information providers, like Lexusnexus, Accurint, and Clear. It's just pure profit since they already have the information.
What was Tim just saying about privacy?? LOL... Timmy "lip service" Cook
I would be interested to know exactly what this is for, other than just the usual greed for information by Apple. I think the common consumer underestimates the value of information to a company like Apple and the revenue it brings from selling it to open source information providers, like Lexusnexus, Accurint, and Clear. It's just pure profit since they already have the information.
What was Tim just saying about privacy?? LOL... Timmy "lip service" Cook
you just Made that up. If you have information to support your "theory" that apple sells data, then go ahead and provide it.
A rational explanation would be to document repaired products, and to track needed repairs
Again you're not making any sense at all. Apple did not provide the labor. They did not hire the technician and they didn't get paid for the technician's work. Therefore, the people who made a profit on the labor should cover any labor screwups out of their margin.
If any damage is caused by the worker, like they damaged your logic board changing a screen, then you have a valid claim on repair shop, not Apple.
Again, this is exactly the same on cars. If you have a repair that you paid for, any warranty on the work is between you and the dealer, not you and the carmaker.
If you take your logic to the conclusion, we should sue a doctor's medical school for any malpractice they do.
That’s what you think. Bumper covers, headlights, and other trim parts are never OEM
How is this “draconian”? It’s thorough. Stop using words you don’t understand for hyperbole.
Yup, you can do whatever you want with it, but why should Apple be forced to help you when you break it? Why should Apple be forced to provide parts and manuals to 3rd parties whose work they can’t guarantee?
If you want to try to repair your phone by yourself, go for it. Apple shouldn’t be responsible for it after that.
If you want to take it to a third party? Go for it. Apple shouldn’t have to help them or support your device after that.
no. But do you expect gm to warranty your aftermarket parts and self service?
if one has signed such ...
it may not pass the test at the court though, but damn - it will cost you a lot to get till that point.
And then you will be blacklisted at apple forever for everything.
Draconian?
MacRumors doesn't just encourage trolling to boost click revenue nowadays, they have become trolls themselves.
It may be a short hop to Apple and Tesla saying when you buy hardware you are buying a license and they own the physical materials. This way they can continue profiting from you and can prevent you from using an item past the point it is profitable for them as most of us do. In effect forcing a lease culture not an ownership culture as software companies are moving to.
#signofthetimes
#signofthetimes
Imagine taking your GM to a GM shop and being told that to fix the puncture, you have to buy a whole new car.
I don't understand.....If the warranty is getting void anyway, then why does Apple care about how the shop repairs it, it's beyond me. People would go to them if they are good and won't if they are not. I could've understood the strictness/stiffness/stubbornness if they (Apple) would've acknowledged the repairs with some extended warranty. In that case, yes, all restrictions and strictness over them (repair shops) are valid.
Since lawmakers and lawyers are stupid, I guess this is the next best thing to preventing these sketchy shops from operating.
1) If you are bringing your device to an independent repair shop it is most likely out of warranty and not "covered" by Apple anyways. Most Apple "repairs" are super expensive, with cost being a deciding factor for many consumers. If I can take my phone to Bills Phone Hut and he gets it running, wtf do I care what Apple thinks? My transaction with them is over and out of warranty. The reason they don't make their parts available to consumers and shops is so they can charge more. Full stop. There is no other reason.
2) OFC Apple shouldn't have to honor the repair. This is not an argument worth even entertaining. It's a strawman. They're interjecting themselves in a transaction that has nothing to do with them.
3) Sorry for bringing up the auto industry. Most of these replies are just people arguing about cars. Obviously it's not the same thing. Chill boys.
2) OFC Apple shouldn't have to honor the repair. This is not an argument worth even entertaining. It's a strawman. They're interjecting themselves in a transaction that has nothing to do with them.
3) Sorry for bringing up the auto industry. Most of these replies are just people arguing about cars. Obviously it's not the same thing. Chill boys.