Apple manufacturing tolerance - iPhone 4

[Tulipone]

I have an iPhone 4 that I dropped and the screen completely shattered. Apple swapped it out for a total of $160 but after the phone restored, I noticed that the screen had a yellow hue rather than the blue/white previously. After two further swap outs Apple tell me that the screen is 'within manufacturing tolerance' and there would be no further swaps.

I don't understand how such a difference can be acceptable (to them) and that I have no right to disagree with their decision. I accept that life will not end with a yellow tinge and a yellow tinge is better than a smashed screen but I am disappointed.

Seems if things are difficult for Apple then their standards slip and their famed customer service really does only go so far.

Has anyone been in a similar position and gotten anywhere with their issue?

 

[Mrbobb]

I think you are SOL.

But Google. There maybe a hack to it. All you need is a "cooler" display profile.


What you see as a blemish, others... there is a discussion somewhere in here comparing the the 4 vs 5 and apparently the 4 had a "cooler" look (more blue) vs 5 a warmer look (more yellow), and the 5 people don't think their phones are faulty. More of a personal preference.

 

[Brian Y]

Different LCD panels have different display properties.

Apple makes no guarantee about the display properties other than size/resolution/viewing angles. TBH, they replaced it out of warranty for $160 - and then proceeded to open more phones to see if any of them were better. Not really sure what you want them to do?

 

[Tulipone]

I think you are SOL.

But Google. There maybe a hack to it. All you need is a "cooler" display profile.


What you see as a blemish, others... there is a discussion somewhere in here comparing the the 4 vs 5 and apparently the 4 had a "cooler" look (more blue) vs 5 a warmer look (more yellow), and the 5 people don't think their phones are faulty. More of a personal preference.

Thanks, I think that to change the colour, you need to jail break. I really don't want to do that.

Different LCD panels have different display properties.

Apple makes no guarantee about the display properties other than size/resolution/viewing angles. TBH, they replaced it out of warranty for $160 - and then proceeded to open more phones to see if any of them were better. Not really sure what you want them to do?

I do understand that the world doesn't end because I'm not keen on the replacement screens colour. I do wonder about a manufacturing process that allows such a significant range of tones as acceptable. I guess that if you bought a product expecting to see white and got yellow you'd be content?