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It has to do with how Apple has become more $$$ driven and how it has lead to them making some bad decisions of late. That's what I meant by it (showing ads) getting abused. You say Apple wouldn't let that happen, but their recent actions have shown otherwise.
Not sure I’d agree that you can reach that conclusion but maybe you’re right. Let’s see what Maps looks like in 3 years. I’m fine with some ads if done correctly.
 
I don't like this. I rather take a simpler, clutter-free maps experience over an app that intends to do it all. Apple Maps is still quite rusty on some aspects, I would appreciate Apple investing more on usability outside of the USA and navigation precision rather than this.

I do agree with business integration and redirects though. I'll pass my final judgement once it comes out.
 
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Yeah, no.
I live a 2½ hour drive from Apple's spaceship, and my area of California may as well be labeled, "Here be dragons".
Quite literally, a useless app for me.
 
Seems like this would drive more business directly to the business’s location. Most of the businesses that use or have apps do get most of the money. It’s things like doordash that should be avoided for several reasons.
The apps are good for restaurant discovery, I'll give them that. But once you find a place you like, you should order directly from them.
 
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Like always, if the service is free, you are the product. A new way for Apple to make some revenue by selling ads and getting paid to recommend businesses.

I won't use it, but I don't like the direction Apple is taking. If I wanted ads & my data sold, I would have gotten an Android for half the price of an iPhone.
It's not free, you paid a lot of money for that iPhone.
 
not sure that I like this, maps to me is when I want to get a general overview of an area and directions to a certain place. Not interested in a subset of businesses who pay $$ to be "featured", but then again, maybe I'm old school ...
and yes, I know Google maps does the same thing and I do not like it.
 
Could be useful, but would have to store or automatically link to my loyalty points programs, otherwise I'll have to stick to using each companies' specific app. Will wait and see how it's implemented.
 
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It's so ridiculous how much restaurants upcharge on DD GH UE when they benefit from the service too.
I agree more places should just handle it themselves, but if they do use these platforms, they pay 20%, 30%, even more right off the top of every order they take through that company. Here in NYC, they finally put a legal price cap, and that cap is STILL 20%! I'm sure they see increased business off the apps, but if all their profit gets skimmed off by some ****head tech company, what's the point of doing more business?
 
Your data is processed whichever device you're using. Apple does not monetize it according to their statement, that's all, but I'm sure the apps installed on your iPhone share data within themselves to personalise ads without involving Apple in the business model.

Also the free business tool mentioned is the tool for the service providers to integrate Apple Ecosystem - ie it lets companies manage their data from one source they control rather than fragmented data on the web. It's OK to lay down the tinfoil hat.
These days, short of completely not using a smartphone, you could get them special Android phones that are completely without Google's influence. However, you'd have to not use Google Play, amongst other things.
 
"such as ordering groceries via Instacart, making a dinner reservation via OpenTable, booking a hotel at Booking.com"

There's the kicker; it's not all actually integrated into Maps with Apple's interface, which is a HUGE shame. Just going to pop up an in-app browser so you can go give those companies your information. Doesn't sound seamless enough, IMO. Just like the parking 'integration.'
They could add some frames in the interface with some embed kinda like how Yelp is handled now. Even though I personally find Yelp to be pointless in Maps past the star rating number. Most of the photos from Yelp are marketing images instead of user-submitted. Maps often only shows three reviews, which are usually outdated. I'd rather see an absence of reviews than someone's irrelevant 2yo post about covid guidelines that don't exist now.

I think Yelp is an evil company and shouldn't be in Maps to begin with, but I'm likely in the minority here. I have enjoyed Apple's basic thumbs -up and -down system.
 
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They could add some frames in the interface with some embed kinda like how Yelp is handled now. Even though I personally find Yelp to be pointless in Maps past the star rating number. Most of the photos from Yelp are marketing images instead of user-submitted. Maps often only shows three reviews, which are usually outdated. I'd rather see an absence of reviews than someone's irrelevant 2yo post about covid guidelines that don't exist now.

I think Yelp is an evil company and shouldn't be in Maps to begin with, but I'm likely in the minority here. I have enjoyed Apple's basic thumbs -up and -down system.
Never used Apple Ratings much. Can you comment? Otherwise only up down is useless to me. Does down mean the server wasn't up to you speed for refills, or the food was poor, or vermin in the restaurant?
 
Never used Apple Ratings much. Can you comment? Otherwise only up down is useless to me. Does down mean the server wasn't up to you speed for refills, or the food was poor, or vermin in the restaurant?
I've attached an example of how it looks. You can't comment, but there's thumbs for various categories. Some places have only "Overall", like if they don't serve food etc. In addition to thumb feedback, you can leave a category neutral.

I think the binary review system is better personally, a lot of Yelp is between 1 and 5 star from what I've seen. The middle reviews are wishy-washy, either you recommend the place or don't. It doesn't have the minutia of an actual comment, but I wouldn't recommend a restaurant based on poor food or vermin. Apple may add comments at some point though, who knows their roadmap (pun intended) for reviews in Maps.
 

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Like always, if the service is free, you are the product. A new way for Apple to make some revenue by selling ads and getting paid to recommend businesses.

I won't use it, but I don't like the direction Apple is taking. If I wanted ads & my data sold, I would have gotten an Android for half the price of an iPhone.

Business Connect lets business owners manage their business profile in Apple Maps. This feature has been sorely lacking until today. I just signed up and the service is awesome! This is not about ads or spam. It's about managing business locations in Maps. And it's done way better than Google's setup. Very clean and easy to use.
 
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I'd be ok with ads in maps personally. If someone wants to tell me about an offer thats gonna get me to pick them for lunch, then I'd welcome that.

Apple is ruining Maps.

So many here think that this is about Ad management in Maps. It's NOT. Business Connect is about business location management in Maps. Until today, (to my knowledge) there was no easy way for business owners to directly manage their own business location profile. The information presented was based on scraping and community submissions. Now, business owners have direct control over their locations. And the service is really well designed!

Not ads, but I'm sure that ads will become part of this in a future release.
 
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We mostly get Chinese or Pizza where they have their own delivery sites or apps and their own drivers. Wish more types of cuisine would do that. It's so ridiculous how much restaurants upcharge on DD GH UE when they benefit from the service too.
The reason restaurants have to upcharge is because DD, GH, UE, etc all charge the restaurants high fees to use/be on the services.


Third-party food delivery apps such as Doordash, Uber Eats, and GrubHub charge restaurants hefty fees, leaving these apps and restaurants as uneasy partners. Customer convenience comes at the expense of restaurants and restaurant workers losing out on money.



GrubHub, DoorDash, Postmates, UberEats all charge eateries a commission between 15%-30% to even work with them. This is for the most basic level of service. When GrubHub, for example, wants to stimulate more sales, they may offer a deal to consumers. This could be a dollar amount or percentage off of a customer’s order or free delivery.

Everybody loves a deal, so these promotions are effective. They drive more sales, yay. The restaurants, however, incur the full cost of the promotion. You would imagine GrubHub would share that cost, but no, they don’t. If that weren’t unscrupulous enough, GrubHub then charges the business the commission on the full, not discounted, price of the order. Unctuous, right?

For a mom-and-pop food truck or restaurant, the commissions and fees soon eat away at the already small profit margins restaurants usually have.


Then there's this B.S.

But wait, there’s more! Another nasty, duplicitous practice GrubHub (specifically GrubHub) has implemented, with Yelp’s help, is to hijack the restaurant’s phone number on Yelp. This means if you look up your favorite restaurant on Yelp, and call in an order from the Yelp platform, your call will actually go to GrubHub instead. And get this–they charge the restaurant even if you pick up the order yourself, not only for delivery.

These third-party companies have even started buying up domain names similar to the restaurants to further fool patrons into ordering through them. They also have added restaurants to their platforms, even if the restaurants haven’t agreed to work with them. They seem willing to do anything to get a cut of restaurants’ hard earned dough (and ours).
 
Well, they rejected my business submission, even through I provided my bank statement proving the address and ownership! When I tried to re-submit (from the beginning, ugh!), an "error occurred" and they said to try again later.

Come on Apple, you can do better than this!
 
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