I ordered my phone via pre-order the night it was available, but could not get on till 6AM PST, got a mid-october delivery data. That's fine, I can be patient. However, I saw this morning a local store had the phone I wanted available for pick up, so I cancelled my pre-order so I could reserve it. Called Verizon to make sure my upgrade got detached from my previous order. Apparently now I can't order a phone, as Apple's website says I can't order more than 2 iPhone Plus's, even though I have only ordered, and cancelled, one. I went to the store, no luck. Call customer service, and they told me there was literally nothing they could do, that I just had to wait it out. So now I can't even order a phone for deliver in November. They just told me to keep trying or to get in line. It's pretty hard to throw down 500 dollars and sign a contract for a phone when the company does things like this. Oh, and they never offered me a free case... Anyone having this issue?