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Apple Music and iCloud Music Library Face Syncing Issues as Users Discover Temporary Fixes
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Disappointing news. I’ve been using Google Music for a while now, since the last time iCloud Music Library mucked up my library. I don’t understand why Apple can’t get this right. I also don’t understand why they can’t provide a sync log that the user can review. The “magical” “it just works” approach is a terrible user experience. The user has no idea what iTunes/Music is doing.
That means its a server issue that can easily be fixed to me. The push and fetch simply is not working properly. There shouldn't be a need for an iOS update to fix it.
I signed up for iTunes Match in 2011. Having my library/playlists in "the cloud" seemed great. Well, after it wiped out playlists, play counts and metadata I had since 2006, it sucked. It ruined it more than once. I figured one good fix and it would "sync" everything correctly, but smart lists didn't work (I rely heavily on them), play counts didn't sync correctly, and to this day, buying a song from iTunes on a Mac, listening to it, then downloading that song while on the go and listening to it doesn't sync play counts, even with manual syncing. You have to sync the same source to your other device for the play counts to sync.
I have not been brave enough to venture into iTunes cloud library. It never worked, and still doesn't. Apple Music is fine for streaming. I have a 12 year-old library of playlists and play counts. I won't sacrifice that again.
I'm sad to say iOS 6 - with Forstall at the helm - was the last, most stable version of iOS. Also, I think the skeuomorphic design helped. There are features in iOS I don't know exist because there are no indications. The life-like designs made navigation and new features easy to guess and discover. Who would think to long-press on the "Reader" icon if they hadn't read it somewhere? There's no indication. Maybe a thumb-print of a finger-print would indicate such features. I don't know, but really, while iOS IS impressive and a feature-rich OS, it needs work. iOS 6 was polished, stable and adding features. It's felt like beta since 7.
I have not been brave enough to venture into iTunes cloud library. It never worked, and still doesn't. Apple Music is fine for streaming. I have a 12 year-old library of playlists and play counts. I won't sacrifice that again.
I'm sad to say iOS 6 - with Forstall at the helm - was the last, most stable version of iOS. Also, I think the skeuomorphic design helped. There are features in iOS I don't know exist because there are no indications. The life-like designs made navigation and new features easy to guess and discover. Who would think to long-press on the "Reader" icon if they hadn't read it somewhere? There's no indication. Maybe a thumb-print of a finger-print would indicate such features. I don't know, but really, while iOS IS impressive and a feature-rich OS, it needs work. iOS 6 was polished, stable and adding features. It's felt like beta since 7.
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On May 1 at the earnings call, we will hear talk about how the fastest growing category at Apple is services. I hope when they say that, everyone who is listening will remember this. Apple, it used to just work. Now it does not work at all.
