Apple Music crashing after downloading from iOS 10

Discussion in 'iOS 9' started by risk235, Jun 24, 2016.

  1. risk235 macrumors member

    Joined:
    Oct 17, 2011
    #1
    My daughter's friend put iOS 10 on her SE. She was having problems with it so I downgraded back to 9.3.2 for her. Now when she tries playing music on Apple Music the app crashes. I tried logging out from Apple Music and soft reset the phone to no avail. I also did a iCloud backup after downgrading to 9.3.2 and tried restoring the phone and still the same thing. Any help is appreciated.
     
  2. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #2
    Hello. My method is:
    Download third party apps like iExplorer.
    Then use this app to browse your iPhone.
    Find a folder called "iTunes_Control" under "media".
    Delete everything inside the folder but not folder itself.
    Reboot the device.

    After that you can download your music from Apple Music again.
     

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