Apple Music crashing after downloading from iOS 10

Discussion in 'iOS 9' started by risk235, Jun 24, 2016.

  1. risk235 macrumors member

    Oct 17, 2011
    My daughter's friend put iOS 10 on her SE. She was having problems with it so I downgraded back to 9.3.2 for her. Now when she tries playing music on Apple Music the app crashes. I tried logging out from Apple Music and soft reset the phone to no avail. I also did a iCloud backup after downgrading to 9.3.2 and tried restoring the phone and still the same thing. Any help is appreciated.
  2. Shirasaki macrumors 604


    May 16, 2015
    Hello. My method is:
    Download third party apps like iExplorer.
    Then use this app to browse your iPhone.
    Find a folder called "iTunes_Control" under "media".
    Delete everything inside the folder but not folder itself.
    Reboot the device.

    After that you can download your music from Apple Music again.

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