Apple Music not working (AT&T)

[gatorknight904]

I cannot get Apple Music to show. I have an all white screen on the following tabs:

For You, New, Radio, Connect

Also, have the "thinking" circle rotating next to my LTE sign by AT&T on the top status bar.

I have tried rebooting and cycling in and out of airplane mode.

Only thing I can think of is that AT&T is throttling me. I have a grandfathered "unlimited" data plan.

Anyone else on AT&T having this issue?

 

[c55]

Yep. I have ATT 15gb plan


3 mins later

 

[davidbowlin]

Yeah, same thing here. Very frustrating!

 

[penajmz]

Was experiencing that earlier but working fine now.

 

[TITNTUFF]

I did OTA update on ATT unlimited, turned 6 plus off, turned on and tried music. App didn't open. Closed app, cleared recent list. Power off, power on, got white screen. Closed app, cleared recent list powered off, powered on, listened to Pandora. Will try again at a later date.

 

[wootang00]

its an AT&T issue.. something is being throttled on AT&T's end today.. if you try it over wifi.. it'll be fine.. no problems.. another issue is trying to download an app at the app store.. nothing will download.. im thinking in a day or so it'll clear up..

 

[scott523]

It's not only affecting Apple Music/Beats 1. AT&T's network is also blocking downloads from Apple App Store, Map search/direction functionality, and Siri on LTE regardless of cellular data plan/settings.

 

[meirvin]

Add another who came here to see if others were having trouble, longest stretch of beats one is like 6 mins I think when I do get the screens.

 

[dumaz]

Having the same problem with you guys. 30gb family plan and we also have the family Apple music plan. Wife and kids are also complaining about slow Apple music.

 

[omegis83]

Here's the strangest thing. Earlier today I had the same issues on my iPhone. Beats 1 wouldn't stream on LTE or 4G, however, when I did a speed test, it I was getting great speeds. As soon as I was on wifi, everything worked fine.

 

[swindmill]

My "new" and "radio" tabs are completely blank on AT&T and WiFi today.

 

[zorinlynx]

I had some weird problems yesterday using Soundhound on LTE, that went away when I joined my home wifi. Twitter worked fine.

I think AT&T is or was having some general issues with their network. Hopefully it gets fixed soon.

 

[gsmornot]

Some trouble yesterday afternoon but today everything is working no problem.