Apple Music problems

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by Pez555, Oct 2, 2016.

  1. Pez555 macrumors 68000

    Pez555

    Joined:
    Apr 18, 2010
    #1
    I'm having a few issues with Apple Music. I have added music off my personal collection to my library however some of the songs are blanked out and I cannot play them, whereas one or two of the songs from the album are playable. I have attached a picture to show the issue:

    [​IMG]

    Can anyone help to get the full album to show? Thanks
     
  2. Pez555 thread starter macrumors 68000

    Pez555

    Joined:
    Apr 18, 2010
  3. doolittle27 macrumors member

    doolittle27

    Joined:
    Jan 20, 2016
    Location:
    San Francisco, CA, USA
    #3
    I believe it has to do with the music license Apple Music has an access to. Nothing you can do to fix it unfortunately.
     
  4. Pez555 thread starter macrumors 68000

    Pez555

    Joined:
    Apr 18, 2010
    #4
    what so gone are the days where you can put music from your computer on to your phone to listen to, even if you own it?
     
  5. Manatlt macrumors 6502a

    Joined:
    Aug 26, 2013
    Location:
    London, UK
    #5
    Yes. Even if you actually own the file, if Apple Music no longer has the license to play the track, it will blank out regardless. You need it either downloaded on your device before AM lost it or get out of AM altogether.

    I learnt that the hard way. I have 1 more month of AM left, before I switch back to iTunes Match. AM is still too buggy with my library.
     
  6. Pez555 thread starter macrumors 68000

    Pez555

    Joined:
    Apr 18, 2010
    #6
    Honestly that is absolutely crazy. I literally cannot believe that it works like that.
     
  7. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #7
    Does anyone know the criteria for this situation? I have a couple of Fleetwood Mac albums in my library from the Bob Welch years that play just fine. They're not in the Apple Music Library and were uploaded to AM from my computer.

    Also, I have demos of songs on which I own publishing and I've never granted a license to Apple Music...they play no problem.

    And I'm speaking of streaming via my iPhone.
     
  8. M. Gustave macrumors 68000

    M. Gustave

    Joined:
    Jun 6, 2015
    Location:
    Grand Budapest Hotel
    #8
    Any time I've seen this on my phone, I used this procedure to fix it:

    Delete the album from Apple Music on the phone. On your pc iTunes, you'll now see those tracks as "Removed x" for iCloud Status. Now, right-click on them all, and choose 'add to my Apple Music library'. Works every time.

    I've yet to run into any case where it was due to something other than simply bad matching. I think the above answers about 'licensing issues' are wrong.
     
  9. whsbuss macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #9
    Well I see that updates from iTunes on Mac to iOS is not updating again. Play counts and a new song I added (not available in AM) album art not showing.
     

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