Apple needs 72 Hrs to Find My PowerBook?!?

Jay42

macrumors 65816
Original poster
Jul 14, 2005
1,349
470
I called up FedEx today because the online tracker said "Package Data Transmitted to FedEx" for the third day in a row. Something was up. The employee on the phone says they don't even have my PowerBook! So now I'm a little worried and I called up Apple. The first woman I spoke with transfered me to a "logistics specialist" who told me that he is going to send my information to some sort of "logistics team" to track down my PowerBook, and they should respond within 72 HOURS!!! I ordered this computer on Aug 5th with 5-day standard shipping and Apple's only going to respond on the 12th! It should be here by that time! I was thinking it was going to be rough waiting till wednesday, and now its not going to be here for the weekend! All I know is that they better ship it overnight on FedEx, even though that will probably still be late. This is a little annoying for a $2k computer. Anyone else have an experience like this?
 

Jay42

macrumors 65816
Original poster
Jul 14, 2005
1,349
470
no one? I guess I'm just really unlucky then...damn.
 

berkleeboy210

macrumors 68000
Sep 2, 2004
1,641
0
Boston, Massachusetts
Hiya fellow bostonian!

Probably just a tracking update problem. FedEx is usually EXCELLENT. read several posts down for my thread "It happened again" and you'll see the excellent service I've had w/ them.
 

Chrispy

macrumors 68020
Dec 27, 2004
2,126
1
Indiana
Once I had to return an iBook to Apple and they lost it for 20 days before they would finally agree it was their fault.. and I had tracking info to prove they received it :eek:
 
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