Apple not accepting my payment info?

Discussion in 'Mac Basics and Help' started by sgardner7373, Mar 8, 2013.

  1. sgardner7373 macrumors newbie

    Mar 8, 2013
    So when I log into my apple account and try to update my payment info, it tells me that my credit card does not match my bank records. I have double checked my bank records and everything matches perfectly. I have also tried 2 different cards and it gives me the same error. I'm trying to update my OS to mountain lion but cannot purchase the update until my payment info is up to date..... any suggestions on how to fix this error? Thanks!

    Also, others seems to be having the same problem and cannot purchase apps or updates. Your help is appreciated.
  2. Jessica Lares macrumors G3

    Jessica Lares

    Oct 31, 2009
    Near Dallas, Texas, USA
    Do you have your middle initial on your card? I do and it's frustrating because it doesn't work on a lot of websites.
  3. sgardner7373 thread starter macrumors newbie

    Mar 8, 2013
    I do have a middle initial on my cards, but it has never stopped me from using them online before, even when I don't put the middle initial into whatever site I'm using it doesn't make a difference. I will try it though and see if it helps.

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