Apple not looking out for the little guy

Tech198

macrumors G5
Original poster
Mar 21, 2011
14,819
1,896
Australia, Perth
In the face of Apple, why does Apple (and for that matter Microsoft...) only care about businesses.. ?

I mean, i know most of their money comes from, but consumers should have a part as well... After all, we do use Apple products too, therefore we should have a say as bugs issues found etc...

I know there's Apple's Feedback page, but Apple fixes stuff probably immediately for businesses/enterprises, and delays it for the consumer, only because they get most of their money..

which isn't right..... How much money would i have to give to Apple to make them listen to consumers ..? :p
 

maflynn

Moderator
Staff member
May 3, 2009
66,661
33,507
Boston
Well... When businesses cry Apple listens...Isn't that the way it is ?
How so, please provide some specific examples.

I've provided feedback to Apple on some things in the past and got responses, that tells me they're listening.

Apple is a very consumer facing company. They're main revenue is from consumer purchases not the enterprise so its surprising to see someone post that Apple is so business friendly and its ignoring the consumer

----------

I recall hearing how many pros complained that Apple was too focused on the consumer and ignoring their needs (the long time span between the Mac Pro and now the nMP)
 
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rainbowmagik

macrumors newbie
Jan 5, 2014
20
0
Its only logical

Despite the loaded title, it's only natural for a software or hardware vendor to pay special attention to big clients. It would be in a companies best interests. But that doesn't mean they neglect other clients.

That said I don't think many companies use macs, I mean Apple is marketed for consumers as an exclusive item. A lot of companies use software that only runs on windows and looks like it hasn't changed much since 3.1 and there is usually no alternative.
 

Consultant

macrumors G5
Jun 27, 2007
13,297
23
Despite the loaded title, it's only natural for a software or hardware vendor to pay special attention to big clients. It would be in a companies best interests. But that doesn't mean they neglect other clients.

That said I don't think many companies use macs, I mean Apple is marketed for consumers as an exclusive item. A lot of companies use software that only runs on windows and looks like it hasn't changed much since 3.1 and there is usually no alternative.
Procter & Gamble, GE, Ducati, Bechtel, United Airlines, Hyatt Hotels, and others use Apple products as shown in these iPhone & iPad in business pages:
http://www.apple.com/iphone/business/profiles/
http://www.apple.com/ipad/business/profiles/

Mac in business includes
Linkedin: http://www.apple.com/ca/business/profiles/linkedin/
Google: http://obamapacman.com/2011/05/google-io-everybody-uses-apple-laptops/
J Crew: http://obamapacman.com/2011/08/jenna-lyons-president-and-creative-director-of-j-crew-is-a-mac/
Tumblr: http://obamapacman.com/2011/06/david-karp-tumblr-founder-ceo-mac-user/
And many more.
 

rainbowmagik

macrumors newbie
Jan 5, 2014
20
0
I never said no-one uses them. In my own experience companies often have floors and floors of dell workstations and such and the odd mac here and there devoted to some manager. Maybe they're more popular in the US but the price in the UK and the lack of software support makes them less than ideal as a disposable workstation. Most companies I have been involved with don't use macs at all. That said lots of professionals have iPhones.

also google seems to like ubuntu too.
http://www.zdnet.com/the-truth-about-goobuntu-googles-in-house-desktop-ubuntu-linux-7000003462/
 

thejadedmonkey

macrumors G3
May 28, 2005
8,144
1,107
Pennsylvania
but Apple fixes stuff probably immediately for businesses/enterprises, and delays it for the consumer, only because they get most of their money..
You'll have to back that up, because Apple managed to destroy Final Cut Pro for "pro" video editors, and they stopped selling the Xserve. They don't allow old OS's to be installed on hardware, and don't provide any form of next-day on-site support. On a more personal level, I tried integrating a mac mini into a business environment, and due to a bug in the OS combined with the inability to install an older OS that did not have this bug, the official solution was to return the computer and buy an older refurbished model.

I ask you, what business/enterprise support?
 
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