Hi everyone,
So I'm an australian travelling through the US - bought my 5 before I came to the US in Australia.
Got on a T-mob account (Don't get me started!) and everything has been fine up until now, 6 weeks in, when my phone has been continually stuck on 'searching' - totally agnostic as to whether it has a sim card in it or not (Doesn't flash up the 'Sim removed' when you take it out and remains saying 'searching')
Now I have a A1249 GSM Australian model and the people in the Genius store at Grand Central today, after bricking my phone by trying to do a restart (did it 5 times and each time it was a no-go - returned error -1) then told me that the Australian phone was specific to Australia and they didn't have any iPhone 5's that they could swap with me, that due to customised parts in the phone that are Australia specific there is no phone they would be able to get me that would replace it.
Is this likely to be true?
Is there likely to be nowhere in the greater NY region that can replace my iPhone? Is it really so special?
Your thoughts on whether I should stick it out until I go home - a massive pain - or whether if I go to another Apple store I am likely to get a positive response would be appreciated.
Thanks
So I'm an australian travelling through the US - bought my 5 before I came to the US in Australia.
Got on a T-mob account (Don't get me started!) and everything has been fine up until now, 6 weeks in, when my phone has been continually stuck on 'searching' - totally agnostic as to whether it has a sim card in it or not (Doesn't flash up the 'Sim removed' when you take it out and remains saying 'searching')
Now I have a A1249 GSM Australian model and the people in the Genius store at Grand Central today, after bricking my phone by trying to do a restart (did it 5 times and each time it was a no-go - returned error -1) then told me that the Australian phone was specific to Australia and they didn't have any iPhone 5's that they could swap with me, that due to customised parts in the phone that are Australia specific there is no phone they would be able to get me that would replace it.
Is this likely to be true?
Is there likely to be nowhere in the greater NY region that can replace my iPhone? Is it really so special?
Your thoughts on whether I should stick it out until I go home - a massive pain - or whether if I go to another Apple store I am likely to get a positive response would be appreciated.
Thanks