Apple not resetting itunes passwords/security questions?!?!

Discussion in 'iOS 5 and earlier' started by jmichael99, Aug 31, 2012.

  1. jmichael99 macrumors member

    Joined:
    Aug 15, 2012
    #1
    I forget my security questions so i cannot download any apps. I emailed apple and they said they are not resetting anything right now. Any advice or what i can do?
     
  2. Alterean macrumors newbie

    Joined:
    Mar 8, 2012
    #2
    What I was told is that they're in the process of updating their security and how they verify people's identity. Contact iTunes via express lane and ask to be put on a mailing list for when they can be reset.
     
  3. Nothlit macrumors regular

    Joined:
    Sep 14, 2009
    #3
    In the future, use a password manager like LastPass or 1Password to help you securely store and retrieve your passwords, security question answers, etc., so you don't have to remember them.
     

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