Apple not warrantying water damage for S2?

[NovemberWhiskey]

I was just at the Apple Store and the employee told me they are not honoring water damage for the S2. I thought this was weird since they are advertising that you can swim with the watch up to 50m.

So if I am swimming laps in a pool with my watch, and it gets water damage somehow, I will be out of luck?

Swimming was my only reason for upgrading.

 

[doboy]

Maybe because they can't verify that you didn't go deeper with the watch?

 

[matrix07]

It's swimming proof but if you go diving it could be damaged. There is no way to know from the two.

 

[purpleparrotuk]

So if your watch has faulty waterproofing you are stuffed?

 

[44267547]

Possibly being the Apple Watch is not tested/rating for waterproofing, only water resistant.

 

[purpleparrotuk]

Possibly being the Apple Watch is not tested/rating for waterproofing, only water resistant.

The Apple Watch 2 is water resistance up to 50m. So isn't that the same thing?

 

[44267547]

The Apple Watch 2 is waterproof.

Wrong. "It's water resistant up to 50 Meters." That's quoted directly from Apples website.

 

[purpleparrotuk]

Wrong. "It's water resistant up to 50 Meters." That's quoted directly from Apples website.

I amended my post before you replied.

 

[44267547]

I amended my post before you replied.

You didn't. It shows your direct quote I replied to above before you amended it.

 

[JayLenochiniMac]

That makes no sense because they've been swapping out water-damaged AWs under the standard warranty (at least the "Series 0" original AWs).

I'd be surprised if they've actually changed their policy so I suspect that it was a misinformed employee who confused it with Apple's stated policy that water damage in the iPhone 7 isn't covered under warranty.

 

[purpleparrotuk]

You didn't. It shows your direct quote I replied to above before you amended it.

Well we obviously did it the same time. Doesn't really matter does it

 

[44267547]

Well we obviously did it the same time. Doesn't really matter does it

I was only indicating your post was inaccurate and I corrected you. That was my point. Thanks.

 

[purpleparrotuk]

I was only indicating your post was inaccurate and I corrected you. That was my point. Thanks.

Well I had already corrected it before you completed your post. Thanks.

 

[Julien]

Simple employee misunderstanding. With so many millions of Watches sold Apple probably encourages employees to discourage excessive water exposure. However Apple MUST by agreement (ICE for S0/S1 and ISO for S2) and by law cover any water related warranty issues.

 

[tromboneaholic]

Simple employee misunderstanding. With so many millions of Watches sold Apple probably encourages employees to discourage excessive water exposure. However Apple MUST by agreement (ICE for S0/S1 and ISO for S2) and by law cover any water related warranty issues.

This

 

[NovemberWhiskey]

Simple employee misunderstanding. With so many millions of Watches sold Apple probably encourages employees to discourage excessive water exposure. However Apple MUST by agreement (ICE for S0/S1 and ISO for S2) and by law cover any water related warranty issues.

Thanks! I'm not familiar with that area of law. What does ICE and ISO mean?

 

[Julien]

Thanks! I'm not familiar with that area of law. What does ICE and ISO mean?

Dyslexic, should be IOS and IEC.

https://en.wikipedia.org/wiki/International_Organization_for_Standardization

https://en.wikipedia.org/wiki/International_Electrotechnical_Commission