Apple not warrantying water damage for S2?

Discussion in 'Apple Watch' started by NovemberWhiskey, Oct 1, 2016.

  1. NovemberWhiskey macrumors 68030

    NovemberWhiskey

    Joined:
    May 18, 2009
    #1
    I was just at the Apple Store and the employee told me they are not honoring water damage for the S2. I thought this was weird since they are advertising that you can swim with the watch up to 50m.

    So if I am swimming laps in a pool with my watch, and it gets water damage somehow, I will be out of luck?

    Swimming was my only reason for upgrading.
     
  2. doboy macrumors 68000

    Joined:
    Jul 6, 2007
    #2
    Maybe because they can't verify that you didn't go deeper with the watch?
     
  3. matrix07 macrumors 68040

    matrix07

    Joined:
    Jun 24, 2010
    #3
    It's swimming proof but if you go diving it could be damaged. There is no way to know from the two.
     
  4. purpleparrotuk macrumors 6502

    Joined:
    Jun 26, 2010
    #4
    So if your watch has faulty waterproofing you are stuffed?
     
  5. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    Possibly being the Apple Watch is not tested/rating for waterproofing, only water resistant.
     
  6. purpleparrotuk macrumors 6502

    Joined:
    Jun 26, 2010
    #6
    The Apple Watch 2 is water resistance up to 50m. So isn't that the same thing?
     
  7. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #7
    Wrong. "It's water resistant up to 50 Meters." That's quoted directly from Apples website.
     
  8. purpleparrotuk macrumors 6502

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    Jun 26, 2010
    #8
    I amended my post before you replied.
     
  9. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #9
    You didn't. It shows your direct quote I replied to above before you amended it.
     
  10. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #10
    That makes no sense because they've been swapping out water-damaged AWs under the standard warranty (at least the "Series 0" original AWs).

    I'd be surprised if they've actually changed their policy so I suspect that it was a misinformed employee who confused it with Apple's stated policy that water damage in the iPhone 7 isn't covered under warranty.
     
  11. purpleparrotuk macrumors 6502

    Joined:
    Jun 26, 2010
    #11
    Well we obviously did it the same time. Doesn't really matter does it
     
  12. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #12
    I was only indicating your post was inaccurate and I corrected you. That was my point. Thanks.
     
  13. purpleparrotuk macrumors 6502

    Joined:
    Jun 26, 2010
    #13
    Well I had already corrected it before you completed your post. Thanks.
     
  14. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #14
    Simple employee misunderstanding. With so many millions of :apple:Watches sold Apple probably encourages employees to discourage excessive water exposure. However Apple MUST by agreement (ICE for S0/S1 and ISO for S2) and by law cover any water related warranty issues.
     
  15. tromboneaholic macrumors 65816

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #15
    This
     
  16. NovemberWhiskey thread starter macrumors 68030

    NovemberWhiskey

    Joined:
    May 18, 2009
    #16
    Thanks! I'm not familiar with that area of law. What does ICE and ISO mean?
     
  17. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #17

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