Apple Offers $30 iTunes Store Credit for Activation Delays

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Jun 22, 2009.

  1. MacRumors macrumors bot

    MacRumors

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    In an effort to compensate individuals affected by the delays in iPhone activation over the weekend, Apple has been sending out emails to affected customers indicating that they will be getting a $30 iTunes Store credit.
    Affected customers should receive the credit on Monday.

    Article Link: Apple Offers $30 iTunes Store Credit for Activation Delays
     
  2. Schtumple macrumors 601

    Schtumple

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    #2
    Jesus really? Are people really that affected by it?
     
  3. stephengiem macrumors newbie

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    Portland, Oregon
  4. TranceNW macrumors regular

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    Essex, United Kingdom
    #4
    A nice gesture from Apple, these delays are silly.
     
  5. jimmer-uk macrumors regular

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    Mar 5, 2008
    #5
    Our American cousins get upset by this sort of thing
     
  6. jaycebeasley macrumors newbie

    jaycebeasley

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    #6
    $30 is a LOT for having to wait two days. I say kudos.
     
  7. iMikeT macrumors 68020

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    California
    #7
    You lucky SOBs, I'm so jealous :mad:.

    I'm still waiting to receive my income tax refund before I upgrade my gen1 iPhone to an iPhone 3GS. :(
     
  8. twoodcc macrumors P6

    twoodcc

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    #8
    very nice of apple to do this. and i can see why they are doing it. people really cannot live without their phone these days. 48 hours with no phone can really hurt some people
     
  9. Mintin8 macrumors 6502a

    Mintin8

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  10. Mr Fish macrumors newbie

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    #10
    Or you could use your old phone for another 48 hours. It's got you this far.
     
  11. tufaw macrumors member

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    Jun 26, 2008
    #11
    That's awesome. Enough to buy half-dozen iPhone socks and still have $1 left!
     
  12. alm99 macrumors 6502

    Joined:
    Oct 30, 2008
    #12
    How do I get in on this action since my iPhone was a port from Verizon Wireless and doesn't fully work. My Verizon phone still makes and receives calls and text messages. Whereas the iPhone can make a call, but not text messaging.
     
  13. spillproof macrumors 68020

    spillproof

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    #13
    They did not have to do that, but in doing so, it says a lot about how much they care, I think.
    I wonder if AT&T or Apple is the one causing the delays. If it's AT&T then Apple is really being generous.
     
  14. cpgallo macrumors newbie

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  15. designgeek macrumors 65816

    designgeek

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    #15
    I too was wondering if it was AT&T's fault, no surprise if it is. If that's the case though I bet it would come from AT&T.
     
  16. niji Contributor

    niji

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  17. darijoe macrumors regular

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    #17
    You'll find out sometime today. Re-login to the iTunes store at the end of the day and it should be there.

    Well done Apple, you're a very generous company!
     
  18. Porco macrumors 68030

    Porco

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    #18
    I'm guessing it's AT&T's fault unless we start seeing the same thing in the other countries the 3GS went on sale. But good for Apple either way.
     
  19. Jonny75 macrumors member

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    UK
    #19
    Somehow I think it'll be an offer from Apple, but paid for by AT&T. Apple may have even put a clause about delays.

    This again is a public attack on AT&T and Apple are making it clear who's at fault while keeping their end sweet.

    It'd be great if they did the same with O2 etc. The advantages of the phone and network tie-up is rapidly being eroded by the faults within the networks and the monopoly for the consumer.
     
  20. Michael CM1 macrumors 603

    Joined:
    Feb 4, 2008
    #20
    Tell me about it. I an issue with a keychain error. After finding the problem via Google and then finding the fix -- create new account, activate phone on new account, logout and sync phone on old account -- I had no trouble. Maybe I should've called Apple tech support and gotten my $30 for a complicated piece of electronics equipment not working perfectly out of the box.

    I swear, Apple/AT&T have really caved to the whiners when it comes to the iPhone. Complain about a price drop? $100! Complain that you had to live up to your contract? OK, price drop for you! Slow activation? $30!
     
  21. billchase2 macrumors 68000

    billchase2

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    #21
    Is this for everyone who purchased a 3GS Friday morning? Or just people who filed complaints?
     
  22. Tampa Tom macrumors regular

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    Jun 6, 2007
    #22
    As I understand it, if you received the following notice during activation, you will receive the credit:
    -- -- -- -- -- -- -- -- -- --
    Due to current iPhone activation volumes, it may take up to 48 hours to resolve your issue. We will send a confirmation to {e-mail address redacted} once your activation is complete. We apologize for any inconvenience this causes. You can set up your iPhone and enjoy features that do not require access to the AT&T network. To get started, please disconnect and then reconnect your iPhone.
    -- -- -- -- -- -- -- -- -- --
     
  23. iGary Guest

    iGary

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    #23
    Guess I was lucky. Activated two phones (one Friday one last night) and it took less than two minutes to activate each of them.
     
  24. desiredusername macrumors newbie

    Joined:
    Feb 5, 2008
    #24
    Austria

    Do you think I also get 30$ for waiting one week longer, than you guys in the US and germany and so on? I have to wait until this Friday. I want my Itunes Store Credit :)
     
  25. bruinsrme macrumors 603

    bruinsrme

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    #25
    What did people expect, with the release of the new phone.:rolleyes:

    The funny thing was I was going to get the phone for $499 regardless.
    When they dropped the proce I decided to get my son one too.
     

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