Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
My 1st generation Nano was part of the recall and they sent me the tiny, postage stamp-sized 6th generation Nano as a replacement. While I was glad to get a new iPod with larger capacity and an FM radio, I kind of miss my 1st gen.

Same thing happened to me. The 6th gen nano was nicer for working out, but I really liked the design of the 1st gen and wish I still had it.

Ending the program makes sense. In all reality, the number of 1st gen out there that are still being used at this point is probably pretty small.
 
Soon they will eliminate 30pin connector support in iTunes and everyone will be losing their poop.
 
C
My 1st generation Nano was part of the recall and they sent me the tiny, postage stamp-sized 6th generation Nano as a replacement. While I was glad to get a new iPod with larger capacity and an FM radio, I kind of miss my 1st gen.
Same here. I turned mine into a watch.
 
If anyone still succeeds with replacing 1st gen nano after this announcement, please comment here.
 



Apple recently removed its first-generation iPod nano replacement program from its support website, over five years after it started.

ipod_nano_replacement_notice.jpg

MacRumors contacted a few Apple Authorized Service Providers that confirmed the program has indeed ended, and we were advised to contact Apple directly. Apple's support team initially informed us the program is no longer in place, but a senior AppleCare advisor honored the program after we escalated our request.

In other words, if you still have a twelve-year-old iPod nano, you may be in luck still, but it could take some persistence to reach the right person.

The replacement program was launched worldwide in November 2011 after Apple determined that, in very rare cases, the battery in the first-generation iPod nano may overheat and pose a safety risk. The manufacturing defect is limited to iPod nano models sold between September 2005 and December 2006.

Article Link: Apple Officially Ends iPod Nano Replacement Program, but Still Honoring Requests
My nano still works with ipod touch 2nd generation's battery, battery lasts longer.
You can replace Ipod touch with iphones but not the simplicity of ipod nano.

16245034_1432362123455183_1471796952_o.jpg
 
What does Apple do if you take your iPod nano in? Im guessing they dont have a bunch of old iPod nanos to replace yours right? Do they give you a current gen nano?

I still have mine.
 
I know it's a voluntary recall, but what if someone hasn't exchanged them and one does burst into flames? Did Apple not issue the recall to avoid potential prosecution? Surely that remains if they then end the exchange program.
 
I know it's a voluntary recall, but what if someone hasn't exchanged them and one does burst into flames? Did Apple not issue the recall to avoid potential prosecution? Surely that remains if they then end the exchange program.

Which is why if someone sends in an Ipod Nano 1st generation and the serial numbers are included in the recall, one would think Apple would just issue a replacement even if they formally ended the program because if they send that Ipod back and it does cause a fire, well I believe a dime store lawyer could do well with that case. The same result would be achieved if you corresponded with Apple, they say that your serial checks out but sorry the program is over, you save the correspondence and a fire occurs, at this point the amount of Nano's that will arrive are probably so low that it would be of no benefit for Apple to refuse to replace a legit serial.
 
I have brought ipod nano to the local apple service provider (I did so before) on 18.1.2017, and on 24.1. they sent me mail, that I have to contact Apple by myself.. great. I just didn't have time before..
So when exactly did apple quit it? I might argue with them, that I brought it on time..
 
They ended it on Jan 19. I just called Apple this evening to try and get mine replaced...they wouldn't honour it. They did however submit a request to get free beats sent my way.
 
They ended it on Jan 19. I just called Apple this evening to try and get mine replaced...they wouldn't honour it. They did however submit a request to get free beats sent my way.

Keep trying, I read in another forum that the person tried on Sunday night, was rebuffed, called Monday morning and a different Senior Advisor approved it. In my anecdotal experience whenever Apple submits a request on behalf of something for you it is always disapproved. If the Senior Advisor on the phone wants to help you they accomplish it right there on the phone.

I can understand Apple removing the webpage to try to limit a large volume of requests but how can they turn people away when there is a legitimate risk of a fire. Keep a record of your correspondence.
 
T
Keep trying, I read in another forum that the person tried on Sunday night, was rebuffed, called Monday morning and a different Senior Advisor approved it. In my anecdotal experience whenever Apple submits a request on behalf of something for you it is always disapproved. If the Senior Advisor on the phone wants to help you they accomplish it right there on the phone.

I can understand Apple removing the webpage to try to limit a large volume of requests but how can they turn people away when there is a legitimate risk of a fire. Keep a record of your correspondence.
They took the serial number down and submitted for replacement with beats. I'm happy with that though. 7th gen here goes for roughly $179...beats valued at $320. Works for me :)

Edit: that was with being transferred through to a senior rep as well.
 
T

They took the serial number down and submitted for replacement with beats. I'm happy with that though. 7th gen here goes for roughly $179...beats valued at $320. Works for me :)

Edit: that was with being transferred through to a senior rep as well.

Let us know how you make out, I hope they send it to you and yes that is a better deal.
 
Just received a confirmation from Apple early this afternoon stating the beats have been shipped.

Great news, I just got under the wire with a new Nano being shipped, arriving tomorrow, serial number says it was made 51'st week of December 2016, does this mean it is definitely a new Nano? Does not matter either way, special thanks to MacRumors, saw this article and thread and went on one last massive house search to find this, initiated a web chat last Sunday and the rep put it through as a traditional repair but assured me it would be replaced as if it was a part of the offical nano replacement program and he was correct.
 
How did you manage t get a set of Beats added into the return?

Euan
The rep wouldnt replace the Nano as they no longer offered the program even though I said they were allowing it down in the states for some consumers. Due to that reason, she offered me free beats of my choice.
 
The rep wouldnt replace the Nano as they no longer offered the program even though I said they were allowing it down in the states for some consumers. Due to that reason, she offered me free beats of my choice.
Did you get your replacement after the program ended?
 
I'm curious if anyone still has one of these, and if so, do share a picture!
Here is my iPod. I use it when running or at the gym. Haven't plugged into my computer for 7 years but the first thing that popped up was the screen to tell me about the recall and replacement. Then I check online to find out it ended almost 45 days ago!!!!!!!
[doublepost=1488557432][/doublepost]
I'm curious if anyone still has one of these, and if so, do share a picture!
I don't know what happened. I replied but it disappeared. Here's my nano. Or use it when I go running or to the gym. I haven't plugged it in to my computer in 7 years, only charge it with the wall charger. But I decided to reformat it today, only to have a window pop up saying it was part of the recall. Then I check online to find out three call ended 45 days ago!!!!
 

Attachments

  • IMG_0189.JPG
    IMG_0189.JPG
    1 MB · Views: 129
  • IMG_0190.JPG
    IMG_0190.JPG
    971.4 KB · Views: 147
  • IMG_0188.JPG
    IMG_0188.JPG
    991.3 KB · Views: 149
  • IMG_0189.JPG
    IMG_0189.JPG
    1 MB · Views: 150
  • IMG_0190.JPG
    IMG_0190.JPG
    971.4 KB · Views: 148
  • Like
Reactions: Joe Rossignol



Apple recently removed its first-generation iPod nano replacement program from its support website, over five years after it started.

ipod_nano_replacement_notice.jpg

MacRumors contacted a few Apple Authorized Service Providers that confirmed the program has indeed ended, and we were advised to contact Apple directly. Apple's support team initially informed us the program is no longer in place, but a senior AppleCare advisor honored the program after we escalated our request.

In other words, if you still have a twelve-year-old iPod nano, you may be in luck still, but it could take some persistence to reach the right person.

The replacement program was launched worldwide in November 2011 after Apple determined that, in very rare cases, the battery in the first-generation iPod nano may overheat and pose a safety risk. The manufacturing defect is limited to iPod nano models sold between September 2005 and December 2006.

Article Link: Apple Officially Ends iPod Nano Replacement Program, but Still Honoring Requests
[doublepost=1488592985][/doublepost]Today is March 4th 2017, just one day after finding out about the recall and that it supposedly had finished. Just took mine into the Apple Store this morning. No problem at all! They'll send the package delivery person to pick mine up tomorrow morning and send me a new one within 6 weeks. The only 2 questions they asked me were "How often do you use it?" To which I answered "Rarely." and "How long have you known about the recall?" to which I answered "One day.". I'm going to miss the little guy but a new iPod is a treat! Thank you Apple and MacRumors!
 
Last edited:
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.