Apple online diagnostics said my battery was fine...

[ajo]

Is it worth booking an appointment and getting a 2nd opinion in store or will they have on record that my phone has recently been checked?

My iPhone 6 battery isn't lasting a day, not charging fully overnight, probably get about 4 hours screen time with it. Its not right and I don't know what tests they did online or what calculations could decide that my battery is fine.

 

[akash.nu]

This means there’s nothing technically wrong with your battery but the life has reduced due to normal wear and tear. Generally they probably won’t have it on record & will run another round of tests in store anyway.

 

[ajo]

This means there’s nothing technically wrong with your battery but the life has reduced due to normal wear and tear. Generally they probably won’t have it on record & will run another round of tests in store anyway.

Thanks

Isn't there something from Apple about retaining up to 80% of its original capacity, is this tested too?

 

[zhandri]

download 3utools. it will tell you exactly how your battery is doing

 

[44267547]

download 3utools. it will tell you exactly how your battery is doing

That one or Coconut battery is another useful source.

 

[NoBoMac]

Isn't there something from Apple about retaining up to 80% of its original capacity, is this tested too?

Yes, but, big question is when did you buy the 6 and is it under AppleCare? If out of warranty, $79 battery replacement cost. Normal wear is not covered.

https://support.apple.com/iphone/repair/battery-power

 

[ajo]

Yes, but, big question is when did you buy the 6 and is it under AppleCare? If out of warranty, $79 battery replacement cost. Normal wear is not covered.

https://support.apple.com/iphone/repair/battery-power

Could maybe be covered under 6 year consumer law here in the UK where the product should be fit for purpose.

I have used this in the past on an out of warranty iPhone where the edges of the screen were yellowing.

 

[Brookzy]

Could maybe be covered under 6 year consumer law here in the UK where the product should be fit for purpose.

I have used this in the past on an out of warranty iPhone where the edges of the screen were yellowing.

No wonder UK prices keep going up.

 

[bufffilm]

If Apple diags show normal wear (which it did), you will have to pay for a battery replacement.

 

[mrex]

I dont think that battery is treated as an item lasting 6years.

If you have updated your phone to ios11 and issue started after that, it is the reason as you can find many post about the battery life and ios11.