Apple Online Store Begins Offering In-Store Pickup in San Francisco

Discussion in ' News Discussion' started by MacRumors, Oct 26, 2011.

  1. MacRumors macrumors bot


    Apr 12, 2001

    Earlier this week, we reported that Apple was planning to launch a pilot program that would allow customers placing orders through the company's online store to pick up their orders at their local Apple retail stores. Following a maintenance period that took the online store offline earlier today, in-store pickup is now available for Apple's three retail stores in San Francisco.

    Users adding products to their shopping cart are now presented with an option of whether to have their order shipped or made available for pickup. Customers can search for their closest Apple retail stores based on zip code, although options are obviously limited with the pilot program currently including only three stores: San Francisco flagship, Stonestown, and Chestnut Street. Apple promises that more locations will offer in-store pickup in the near future, with 9to5Mac indicating that other Bay Area locations may join the program in as little as a few days from now.


    Testing of the new in-store pickup shopping method suggests that delivery may be slightly slower than for direct shipment, as evidenced by a sample order for a custom-configured iMac that was offered a pickup date of November 3rd. Direct delivery of the same order was pegged within a window of October 29th through November 2nd.


    It is possible, however, that in-store pickup dates may simply be conservative estimates based on the worst-case direct delivery estimate plus one day for processing at the store. Consequently, orders may arrive at stores ahead of their estimated availability date, with customers being emailed when the orders are ready for pickup.

    Orders for standard items stocked by Apple retail stores will indicate same-day availability for the three San Francisco locations, allowing customers to place their orders online and simply visit the store for immediate pickup.

    Article Link: Apple Online Store Begins Offering In-Store Pickup in San Francisco
  2. LimeiBook86 macrumors 604


    May 4, 2002
    Go Vegan
    Very cool Apple :) I wonder to what extent they'll have custom configured machines? I know it was hard to wait for my iMac to be customized with an upgrade Graphics Card & the hard drive etc. It would be cool for them to have every configuration available (if a tech can perform the changes/upgrades) but I can see where they may only have the popular models available.
  3. profets macrumors 601

    Mar 18, 2009
    I'm curious what the advantage to this will be from just going in store to purchase an item. Maybe saving time by doing the transaction online? The stores seem always hectic, I wonder how easy or how the process will be to do the actual pickup.
  4. barkomatic macrumors 601

    Aug 8, 2008
    This would make my life so much easier in NYC. The last time I ordered my custom configured mac, UPS left it in front of my apartment door. Unbelievable.

    If I could just pick it up at my local Applestore that would be great.
  5. ArtOfWarfare macrumors G3


    Nov 26, 2007
    I'm going to love this the next time I need to get an Apple Product, but that probably won't be within the next year given I just bought my iPhone 4S, I just got a new to me MacBook Air, and... I just can't afford a new iMac right now, even if it is 4 years old now...
  6. barkomatic macrumors 601

    Aug 8, 2008
    You can only get stock configured macs in the store. If you upgrade anything you have to get it shipped to you currently.
  7. profets, Oct 26, 2011
    Last edited: Oct 26, 2011

    profets macrumors 601

    Mar 18, 2009
    That's what I'm thinking, its basically an online way to pay for any item that you would pick up in store anyway.

    Edit: Anything custom can be shipped to a store as well.. missed that earlier.
  8. wallinbl macrumors regular

    Jan 11, 2003
    This has somewhat been available to business customers all along. Just shoot an email over to the store* and let them know what you want and they'll have it ready in an hour or so. They'll even crack it open and add RAM and whatnot.

    * As long as you have a credit card on file with them, which you only have to mess with the first time.
  9. WildCowboy Administrator/Editor


    Staff Member

    Jan 20, 2005
    I think you're missing the point a bit. Nothing is changing in what Apple retail stores themselves offer in terms of off-the-shelf purchases.

    What is changing is that you can order anything you want from the online store (custom-configured Mac, obscure accessory, etc.), and it'll be delivered to your local retail store for pickup within a few days.

    Convenient for those who have difficulty receiving shipments at their home, for example.
  10. LimeiBook86 macrumors 604


    May 4, 2002
    Go Vegan
    Ah... :eek: I had hoped that maybe they would have the parts in the store to upgrade the machines themselves, but it would make more sense to just receive them via shipment then to do it there. That's probably for the best anyway. Especially when they have a stock of customized items available. ;)

    Either way the ship-to-store option is good. I've never had an out of stock item when trying to buy something at the Apple Store in person, but this is great as I can see popular items running out of stock on a particular item being able to secure one for you - or simplify somebody's trip to the store by having everything ready for you to pickup & go. :)
  11. bigjobby macrumors 65816

    Apr 7, 2010
    London, UK
    The 'new' pickup method allows custom built units that are only available for purchase online to be picked up in store but one may as well just buy in store if its just a standard config.

    Edit: Just saw your latest post. Ignore this one. :)
  12. coder12 macrumors 6502a


    Jun 28, 2010
    Now you can pick up your Mac after pickin' up some chicks at the Apple store!
  13. lifeinhd macrumors 65816


    Mar 26, 2008
    Wirelessly posted (Mozilla/5.0 (iPod; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3)

    This is how I'll be getting my Ivy Bridge MBP next year. So much easier than trying to ship it to school :eek:
  14. madrag macrumors 6502

    Nov 2, 2007
    In Portugal if the purchase is above X Euros, they deliver it to the clients' place for free, I reckon this happens in the US as well (?).

    So I don't see the advantage of picking your purchases at the Apple Store when you get it delivered for free? (unless we are talking purchases lower than that limit and it would be cheaper to get them yourslef, or if at the US they always charge for the delivery...)
  15. justinfreid macrumors 6502


    Nov 24, 2009
    NEW Jersey / USA
    Site to Store, Sure

    I think this could be convenient for customers, certainly, and seems to fit into Apple's strategy of getting as many people as possible into the stores.
    They're still tweaking the halo effect, they want people's eyes on as much of what they make as possible and the chance to upsell when they're waiting for their order.
  16. thetexan macrumors 6502a

    May 11, 2009
  17. kjs862 macrumors 65816


    Jan 21, 2004
    This is pretty cool, will be trying this out for my next Apple purchase!
  18. dXTC macrumors 68020


    Oct 30, 2006
    Up, up in my studio, studio
    Finally! I hope this gets rolled out nationwide sooner rather than later.

    I would hate to get a high-dollar custom Apple item left unceremoniously on my doorstep, like barkomatic has experienced. Apple product + leave out in the open while owner is at work = easy theft with high profit.
  19. Shrink macrumors G3


    Feb 26, 2011
    New England, USA
    My, my...optimistic aren't we!? ;) :D

    BTW - "chicks"!? :eek:
  20. GenesisST macrumors 68000


    Jan 23, 2006
    Where I live
    You need to pick it up BEFORE, then you might have a fighting chance!

    Or maybe not, it tells either two things:
    - You have money and spend it on good things
    - You have spent ALL you money on a good thing!
  21. Patriks7 macrumors 65816


    Oct 26, 2008
    I don't think the point of this is delivery price. It's more of a case where a customer can't (or doesn't want to) have the product delivered to his house. Say, you urgently have to travel, just have it delivered to the store and you can pick it up as soon as you get back. Or, you know, you order something and you don't want anyone else at home know about it :D
  22. Digital Skunk macrumors 604

    Digital Skunk

    Dec 23, 2006
    In my imagination
    This is cool because I am not that far from Christiana, so I can order my Mac tax free and pick it up in Delaware which is only half an hour away.
  23. z3r0 macrumors member


    Jan 31, 2011
    More like Walmart's "Site to Store", hopefully there won't be any litigation with the move. I remember Apple having to license 1-click from Amazon, and that became a "big deal" in the media. :/

  24. Nothlit macrumors regular

    Sep 14, 2009
    Well, one advantage for me here in Massachusetts will be that I can place custom or refurb orders for pick-up in sales-tax-free New Hampshire. Previously the only options were stock configurations in-store in NH, or custom/refurb configurations shipped directly and taxed.

    Some people live in apartments or neighborhoods where they wouldn't want a package left out by the front door all day while they're at work, and many workplaces don't allow for personal deliveries.
  25. SeattleMoose macrumors 68000

    Jul 17, 2009
    Der Wald
    Will "Pickups" Be Handled As "Express"?

    I don't know how many times I have been in an Apple Store with product in hand waiting for some young/hip guy or girl to just take my money...and waiting...and waiting.

    Hence, I try to avoid Apple Stores like the plague.

    Unless "pickups" will be handled differently (take a number, express "isle", etc.) than the typical "game" of trying to have someone check you out, I will continue to avoid the whole "experience".

    I did notice that the most of the employees are young men and that smoking hot females NEVER have to wait to be helped......:mad:

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42 October 26, 2011