apple or bestbuy warranty ?

Discussion in 'MacBook Pro' started by cpnotebook80, Jun 22, 2009.

  1. cpnotebook80 macrumors 6502a

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    Feb 4, 2007
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    Toronto
    #1
    I just got my macbookpro from bestbuy since i had a giftcard to use. I got a warranty from bestbuy for 3 years at $300.
    is that good compared to apple?
    Will i still get the one year limited warranty from apple even though i bought the laptop from bestbuy?
    One think bestbuy would do is give me a brandnew laptop if mine happen to be in repairs etc.however, they dont cover spills,accidental damage etc
    anyadvice?
     
  2. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #2
    Are you sure Best Buy gives you a new laptop if you have problems?

    Usually, Best Buy will try to repair your laptop, and the repairs typically take longer than if Apple were to repair your laptop.

    I guess if I were you, I'd read the Best Buy warranty myself and makes sure it really states that.
     
  3. cpnotebook80 thread starter macrumors 6502a

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    #3
    ok and also its canadian funds too and apple canada warranty is $299
     
  4. cpnotebook80 thread starter macrumors 6502a

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    #4
    im just concerned as to which company is less of a headache to deal with when it actually comes down to getting something fixed.
    :)
     
  5. getz76 macrumors 6502a

    getz76

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    #5
    Apple will be less of a headache. The BestBuy warranty is run by an insurance company (AIG). Margins are high, service is low.

    I personally skip on extended warranties. I pocket the money and earn what my bank is currently describing as interest and take my chances that repairs in 36 months for all my electronics will be less than the aggregated warranty costs. I have currently come out unscathed, as the only failures I have had in the past five years have occurred during the basic warranties.

    I also use my American Express card for all these types of purchases, as I get an extended warranty through American Express up to an additional year at no additional cost. It is quite a nice fringe benefit of my membership fee.
     
  6. jimthegreek macrumors member

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    Nov 20, 2008
    #6
    You might want to go back and read the fine print. Bestbuy's warranty does not give you a new laptop should yours break. Their sales personnel is just that, sales, and will tell you anything to make a buck. While Bestbuy sales people are not on commission, they do get a nice kickback for each ESP that they sell.

    The warranty stipulates that if your item is sent in more than 3 times for the same issue, the INSURANCE COMPANY holds the right to issue you a credit for your purchase amount so you can get a new system. You do not have the right to request it.

    I would run back to Bestbuy and return their ESP immediately. Also, do not purchase the AppleCare for your system until the 11th month. It costs the same whether you do it day one or day 364. Keep the money and earn interest on it yourself instead of Apple.
     
  7. cpnotebook80 thread starter macrumors 6502a

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    #7
    ahh ok
    anyways, i did get a free ipod touch from them and also resale value will be good with the warranty i hope :)
     
  8. jimthegreek macrumors member

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    Nov 20, 2008
    #8
    You're resale value will/would be better with AppleCare Support, IMHO.
     
  9. cpnotebook80 thread starter macrumors 6502a

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    Toronto
    #9
    ok I just got the notebook friday so when i get back into town will contact them.
    thanks
     
  10. jimthegreek macrumors member

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    Nov 20, 2008
    #10
    You have 14 days from the purchase date to return the ESP from BB.
     
  11. nizmoz macrumors 65816

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    Jul 7, 2008
    #11
    I personally just got a new MacBook Pro 15" 2 weeks ago. And the guy tried to pawn off on a Warranty with it for $399, $299 for the basic one. I was like can I get this at a later time, he said you have 14 days to make that decision. I was like I will wait. Good thing I did, because I can wait up to 1 year, and purchase it online for only $160 the full 3 year Applecare. :)

     
  12. nizmoz macrumors 65816

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    #12
  13. getz76 macrumors 6502a

    getz76

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    #13
    nizmoz,

    That's a good tip. If I was not covered by 2 years (1 year Apple and 1 year American Express), I would seriously consider that for the price.
     
  14. crzdmniac macrumors regular

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    Aug 23, 2007
    #14
  15. nizmoz macrumors 65816

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    Jul 7, 2008
    #15
    He has all AppleCares. If it's confusing you can talk to him and he will tell you exactly which one you want.

    The correct one you want for a MAc Pro 13" is

    S3136LL/A
     
  16. cni2i macrumors member

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    Jun 9, 2009
    #16
    The 3-year applecare is really only 2 more years after the year runs out, right? You don't get an additional 3 years after the year warranty runs out, right? Just checking, thanks.

    BTW, if there is no advantage to purchasing the Applecare right now, I think I will wait also until the 10th or 11th month b4 purchasing.
     
  17. cni2i macrumors member

    Joined:
    Jun 9, 2009
    #17
    Have u registered your MBP using the applecare that you purchased through ebay? I am assuming it's all legit. Some members here discourage getting applecare on ebay, so that's why I am asking.
     
  18. qpid macrumors regular

    Joined:
    Oct 18, 2004
    #18
    I agree with everything you said you wanted to state that Best Buy employees do not get a kickback or comission or anything when they sell the extended warranties. They get to keep their jobs :D

    -former best buy employee of too many years
     
  19. nizmoz macrumors 65816

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    #19
    Sure have. As soon as I received it. :)

    Look at the guys feedback. No reason to get discouraged.
     
  20. getz76 macrumors 6502a

    getz76

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    #20
    I worked for an insurance company that was a major player in the electronics warranty racket. The commission rates were 50% of the premium, less some expenses. Even then, it was some of the highest margin business we wrote, mainly because of claims management*.

    *basically, deny the claim for the first two to three times off the bat for any major issue regardless of the details of the claim. A very large majority of people give up and walk away. It is terrible.
     
  21. cni2i macrumors member

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    Jun 9, 2009
    #21
    :eek::mad: Insane...
     
  22. qpid macrumors regular

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    Oct 18, 2004
    #22
    Oh I don't doubt that in the slightest, just saying that best buy didn't pass the commission on to their sales people...
     
  23. getz76 macrumors 6502a

    getz76

    Joined:
    Jun 15, 2009
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    #23
    I hope I didn't come off as contradicting you; it depended on the shop.

    The information is publicly available if you go through the trouble to request it (in the US at least). The extended warranty contract will list the company and their state of domicile. You can usually write to that state's insurance commissioner and request a copy of the company's STATUTORY annual statement, which will show business by class.
     

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