- Nov 2, 2014
I'm having a strange issue when I try to use Apple Pay. I have a 64g iPhone 6 that I keep in a clear plastic case (this one:http://tinyurl.com/oax6evc ) and AP doesn't work when the phone is in the case. I took my phone to the Apple Store and they ran diagnostics on it. They swapped it out and gave me a new phone, but it's still fussy. It takes my touch ID and says "Hold Near Reader" but doesn't actually go through and make the payment unless my phone is out of the case. Internet, texting, calls, everything else works perfectly fine with the case on. I don't want have to keep taking out of the case to use AP since that'll be super annoying, but otherwise I'm stumped. Anyone have any suggestions?