Apple Pay nfc not working with updated terminals

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by Italianblend, May 25, 2017.

  1. Italianblend macrumors 68000

    Italianblend

    Joined:
    Mar 21, 2011
    Location:
    Fatima
    #1
    Hi, I have an iphone 6S, and I have encountered some trouble paying at terminals lately. About a week ago, my local McDonalds upgraded their payment terminals, and ever since then, I am unable to use apple pay from my phone to pay. It is denied. But before they upgraded these terminals, I was able to pay no problem.

    Does anyone else have any issues with apple pay lately?
     
  2. CTHarrryH macrumors 68000

    Joined:
    Jul 4, 2012
    #2
    Yes I have exactly that problem. It started here several weeks ago - same symptoms - after McDonalds updated software (screen looks very different) I always get denied. This is at several McDonalds in the area. Used to work fine. Glad to know I'm not the only one having this. I assume it still works for some or this would be a widely reported problem. Not sure where to go with it.
     
  3. andyw715 macrumors 6502a

    Joined:
    Oct 25, 2013
    #3
    Is this denied, as in the transaction is denied?
    I ask because at a few places now the activation of NFC on my iPhone (7+) doesn't even happen anymore.
     
  4. cswifx Suspended

    cswifx

    Joined:
    Dec 15, 2016
    #4
    Not sure about you but in my region, I have to select Credit Card on their terminals, for some reason FlashPay and Debit Card don't work.
     
  5. Italianblend thread starter macrumors 68000

    Italianblend

    Joined:
    Mar 21, 2011
    Location:
    Fatima
    #5
    I can't remember the exact error message. This also happens at rite aid. I thought Apple phones were populR enough that this would be tested.
     
  6. CTHarrryH macrumors 68000

    Joined:
    Jul 4, 2012
    #6
    I get transaction denied message - as if the card were no good or ?? For some reason the process no longer works at MacDonalds - it works fine for me elsewhere and I can use the actual credit card at McDonalds - just not apple pay any longer. Used to work great. It is almost the code being generated isn't getting to or getting being recognized
     
  7. Italianblend thread starter macrumors 68000

    Italianblend

    Joined:
    Mar 21, 2011
    Location:
    Fatima
    #7
    So, if I select credit and then try the NFC Apple Pay, it might work?
     
  8. deepdesign00 macrumors member

    Joined:
    Jun 20, 2010
    #8
    I have an iPhone 7 plus and I haven't been able to use Apple Pay the last few days at my local grocery store. It looks like the terminal were I tap to pay hasn't changed however the cashier did mention that they had a recent software update. Other stores in my area who had excepted Apple Pay seem to be working fine. Only that one store
     
  9. yanki01 macrumors 68040

    yanki01

    Joined:
    Feb 28, 2009
    Location:
    Texas
    #9
    the local corner store i get coffee from changed their software on their swipe machine and have not been able to use my watch or phone with apple pay. other stores it's fine. i don't think it has anything to do with the phone/watch itself but more of the machine.
     
  10. Susurs macrumors 6502a

    Susurs

    Joined:
    Jun 18, 2010
  11. CTHarrryH macrumors 68000

    Joined:
    Jul 4, 2012
    #11
    as in other threads - I have this issue at MacDonalds since they did a software update. If this is happening at a bunch of places then I would hope Apple would be working on it - has anyone reported this issue to Apple?
     
  12. dontwalkhand macrumors 601

    dontwalkhand

    Joined:
    Jul 5, 2007
    Location:
    Phoenix, AZ
    #12
    Actually happened to me where the NFC chip died in my 6S+. Go make an appointment at Apple and have them check the hardware. I at first had trouble with Verifone readers and then all of them.
     
  13. CTHarrryH, Jun 2, 2017
    Last edited: Jun 3, 2017

    CTHarrryH macrumors 68000

    Joined:
    Jul 4, 2012
    #13
    It works at a bunch of places just not MacDonalds for me. It is making the connection and then comes back denied as if the card is invalid etc. I don't think this is a chip problem.

    It didn't work today at a Staples - cash register person told me that his iPhone stopped working at his store for him recently - used to work but doesn't now.
     

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